Dylan Morin
Martinez,CA
Summary
Dynamic and adaptable professional with over one year of progressively responsible experience delivering exceptional customer service in fast-paced environments, including direct public interaction as a waiter in a high-volume restaurant where clear communication, problem-solving, and efficiency were essential. Further developed strong interpersonal, organizational, and resilience skills through six months of independent solo travel across 31 countries, gaining valuable transferable abilities such as cultural adaptability, resourcefulness, and independent decision-making. Currently serving as a Project Technician at Pacific States Environmental Contractors, managing truck fleets with a focus on coordination, safety compliance, and operational efficiency. Proven ability to handle increasing responsibilities while maintaining accuracy, professionalism, and a commitment to excellence in team and public-facing roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Project Technician
Pacific States Environmental Contractors
09.2025 - Current
- Managed fleets of trucks coming in and out of the jobsite, ensuring, safety, organization, and efficiency above all else.
- Documented progress reports to track project milestones and deliverables effectively.
- Maintained accurate project documentation to facilitate smooth transitions between project phases and support future reference needs.
- Enhanced project efficiency by streamlining processes and implementing time-saving techniques.
- Ensured timely project completion by diligently tracking progress, conducting regular status updates, and addressing potential roadblocks.
- Consistently met or exceeded performance targets as a result of strong planning skills and disciplined execution efforts throughout each stage of the project lifecycle.
Restaurant Waiter
Zachary's Chicago Pizza
10.2023 - 10.2024
- Demonstrated excellent customer service skills by promptly taking orders, delivering food and beverages, and addressing any customer concerns or complaints.
- Greeted patrons at assigned tables and promptly addressed questions and requests.
- Greeted customers and provided menu information to create a positive dining experience.
- Performed opening and closing duties such as setting up the dining area, restocking supplies, cleaning dishes and silverware.
- Managed difficult situations professionally by remaining calm under pressure.
- Multi-tasked effectively while managing multiple tables simultaneously during peak hours.
- Worked with management to resolve escalated complaints and restore guest satisfaction.
Education
High School Diploma -
College Park Highschool
Pleasant Hill, CA06.2024
Skills
- Customer service
- Courteous demeanor
- Problem-solving
- Conflict management
- Creative solutions
- Document coordination
- Strong work ethic
- Teamwork and collaboration
- Problem-solving abilities
- Multitasking
Certification
Food Handler Certification -
HAZWOPER Hazmat Safety Certification
Timeline
Project Technician
Pacific States Environmental Contractors
09.2025 - Current
Restaurant Waiter
Zachary's Chicago Pizza
10.2023 - 10.2024
High School Diploma -
College Park Highschool