Dylan Music

Greet and Seat Customers, serve water, clean/reset tables, expedite/run food to tables, etc.

• Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
• Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
• Upheld restaurant reputation for exceptional service through consistent attention to detail and adherence to established protocols.
• Facilitated seamless turnover between shifts by completing thorough side-work duties at the end of each shift.

• Resolved customer complaints promptly and professionally, demonstrating commitment to excellent customer service.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Consistently met or exceeded sales targets by upselling additional menu items and beverages.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
• Utilized expert knowledge of dietary restrictions to assist patrons in making informed menu selections tailored to individual preferences or limitations.
• Processed orders and sent to kitchen employees for preparation.
• Implemented effective communication strategies between front-of-house and back-of-house staff for streamlined operations.