Jada Harris
Glen Burnie,Maryland
Summary
Charismatic and energetic host with experience in high-end hospitality environments. Strong background in managing reservations, coordinating events, and providing exceptional guest service. Demonstrated ability to create welcoming atmospheres and exceed customer expectations. Positively contribute to team goals by improving efficiency and elevating overall guest satisfaction.
Overview
2
2
years of professional experience
Work History
Host
Pappas Restaurant and Sports Bar
Glen Burnie, USA
06.2024 - Current
- Warmly greets and welcomes guests upon arrival
- Efficiently records reservations and maintains an accurate count of customers
- Manages the cleanliness and organization of the restaurant
- Oversees the dining room to ensure optimal service for both servers and guests
- Actively promotes and advertises Pappas merchandise and gear
- Answers company-related questions and provides information to guests
Beauty Advisor
Ulta Beauty
Gambrills, USA
09.2023 - Current
- Assesses guest requirements and addresses inquiries related to products and services while collaboratively working with management as required
- Provides informed suggestions for supplementary and complementary products or services, tailored to guest interests or items already chosen for purchase
- Advocates and fosters engagement in the Ulta Beauty loyalty and guest service programs
Host
Ruth's Chris Steakhouse
Odenton, USA
06.2022 - Current
- Proficiently executes, verifies, and records reservations
- Demonstrates adeptness in identifying and welcoming incoming guests and ascertains guests' identities
- Communicates information to servers, and guides guests to designated waiting zones
- Accompanies patrons to their designated tables, presents menus, and ensures their seamless dining experience
Education
Psychology -
Virginia Commonwealth University
Richmond01.2023
Some College (No Degree) - Architecture
Anne Arundel Community College
MarylandHigh School -
Arundel High School
GambrillsSkills
- Problem-solving
- Independent working
- Customer Support
- Social Media Ambassador
- Marketing
- Cashier
- Stocker
- Host
- Sales Associate
- Promoter
- Beauty Advisor
- Server In-Training
- Retail
- Server Support
- Reservations Management
- Telephone reception
- Team Collaboration
- Event Planning
- Strong interpersonal skills
- Guest Relations
- Event Planning Assistance
- Professional Appearance
- Customer Service
- Takeout order processing
- Reservation Management
- Food allergy awareness
- Reservation coordination
- Front of House Organization
- Table Vacancy Management
- Detail Oriented
- Menu knowledge
Value offered
- Innovation
- Dependability
- Creativity
- Problem-Solving
- Communication
- Leadership
- Initiative
- Teamwork
- Attentiveness
- Integrity
- Time Management
- Collaboration
- Patience
- Consistency
- Feedback
- Positive Attitude
- Customer Service
- Networking
- Sales Promotion
- Organization
- Money Management
Timeline
Host
Pappas Restaurant and Sports Bar
06.2024 - Current
Beauty Advisor
Ulta Beauty
09.2023 - Current
Host
Ruth's Chris Steakhouse
06.2022 - Current
Psychology -
Virginia Commonwealth University
Some College (No Degree) - Architecture
Anne Arundel Community College
High School -
Arundel High School
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