Anna Waldie-Espinosa
Santa Cruz,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I am a very fast learner and am always ready to jump on any tasked ask of me.
Overview
8
8
years of professional experience
Work History
Host
El Palomar Restaurant
08.2022 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Helped servers with running food and drinks
- Opened/Closed the register along with tipping out servers
Professional Dog Walker
GODOGZ
08.2021 - 09.2022
- Provided timely feedback to pet owners regarding their pet''s progress on specific behavioral goals.
- Built strong relationships with clients, fostering trust and confidence in my services.
- Implemented positive reinforcement techniques to encourage good behavior during walks and training sessions.
- Ensured dogs'' safety and well-being through attentive supervision during walks.
- Handled various breeds of dogs with different temperaments, adapting to their individual needs and preferences.
Sales Associate
Xandra Swimwear
02.2016 - 11.2020
- Using my knowledge of the product, helped customers find the perfect product for them while giving excellent customer service.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
Education
No Degree - Phlebotomy
Cabrillo College
Aptos, CA2025
High School Diploma -
Delta Charter High School
Aptos, CA06.2016
Skills
- Team Collaboration
- Flexible Schedule
- Store Opening and Closing
- Multitasking proficiency
- Effective Time Management
- Server Support
- Problem-solving skills
- Money handling
- Problem-Solving
- Exceptional customer service
Timeline
Host
El Palomar Restaurant
08.2022 - Current
Professional Dog Walker
GODOGZ
08.2021 - 09.2022
Sales Associate
Xandra Swimwear
02.2016 - 11.2020
No Degree - Phlebotomy
Cabrillo College
High School Diploma -
Delta Charter High School
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