Finley Blankenship
Overland Park
Summary
Energetic and personable with natural ability to create welcoming environments and foster positive guest experiences. Possesses strong communication and organizational skills essential for coordinating reservations and managing guest interactions. Committed to providing exceptional service and contributing to seamless and enjoyable atmosphere.
Overview
4
4
years of professional experience
Work History
Host
Grimaldi's Pizzeria
06.2024 - 07.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Coordinated with kitchen staff to ensure timely food delivery.
- Assisted in training new hosts on service protocols and standards.
- Monitored dining area for cleanliness and organization during service hours.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Front Desk Receptionist
Great Clips
02.2023 - 08.2023
- Managed front desk operations, ensuring smooth check-in and check-out processes for clients.
- Scheduled appointments efficiently using salon management software, optimizing staff availability.
- Handled customer inquiries and resolved issues promptly, enhancing overall client satisfaction.
- Coordinated communication between stylists and clients to streamline service delivery and appointment flow.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Front of House Employee
Chic-Fil-A
11.2021 - 12.2022
- Delivered exceptional customer service in fast-paced environment, ensuring customer satisfaction and repeat business.
- Operated point-of-sale system efficiently, managing transactions accurately and timely.
- Maintained cleanliness and organization of dining area, promoting a welcoming atmosphere for guests.
- Assisted in training new employees on front of house procedures and customer interaction standards.
Education
High School Diploma -
Shawnee Mission South
Overland Park, KSElementary Education
Kansas State University
Manhattan, KS05-2029
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Growth mindset
- Time management
- Problem-solving skills
- Strong work ethic
- Problem-solving
Timeline
Host
Grimaldi's Pizzeria
06.2024 - 07.2025
Front Desk Receptionist
Great Clips
02.2023 - 08.2023
Front of House Employee
Chic-Fil-A
11.2021 - 12.2022
High School Diploma -
Shawnee Mission South
Elementary Education
Kansas State University