Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dylan Norton

Newport,TN

Summary

Dynamic law enforcement professional with extensive experience at Cocke County Sheriff's Office, excelling in crisis management and community policing. Proven track record in developing training programs that enhanced officer performance and morale. Skilled in investigative procedures, fostering positive community relations, and mentoring new recruits to ensure public safety and effective law enforcement.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Patrol Lieutenant

Cocke County Sheriff's Office
01.2023 - Current
  • Played a key role in resolving high-profile cases by providing tactical support to investigators as needed during complex operations.
  • Developed comprehensive training programs for officers, resulting in improved performance and increased preparedness for emergency situations.
  • Ensured timely completion of all required reports by monitoring officer activity and reviewing documentation regularly.
  • Maintained high levels of departmental morale through effective leadership, open communication channels, and recognition of outstanding performance among officers.
  • Provided mentorship to new officers, sharing valuable insights gained from years of experience on the job to help them succeed in their roles.
  • Evaluated and updated department policies and procedures regularly to ensure alignment with evolving best practices in law enforcement.
  • Evaluated officer performance regularly, providing constructive feedback and recommending areas for improvement when needed.

Patrol Sergeant

Cocke County Sheriff's Office
10.2021 - 01.2023
  • Backed up patrol officers during difficult stops or to answer complex questions.
  • Mentored junior officers, providing guidance on proper police procedures and promoting professional growth.
  • Handled high-stress situations calmly under pressure while making critical decisions to protect public safety.
  • Evaluated officer performance during shifts, identifying areas for improvement and providing constructive feedback for continuous development.

Patrol Deputy

Cocke County Sheriff's Office
06.2019 - 10.2021
  • Stayed up-to-date on local statutes, ordinances, and relevant case law to ensure accurate enforcement of laws during patrols and investigations.
  • Collaborated with local organizations and schools to promote crime prevention initiatives and foster positive community relations.
  • Participated in department-wide initiatives aimed at improving officer performance, such as mentoring new recruits.
  • Conducted thorough investigations for various incidents, gathering evidence and interviewing witnesses to solve cases effectively.
  • Participated in specialized training sessions to expand knowledge of law enforcement practices and enhance on-the-job performance.
  • Managed crowd control during large events or protests to maintain order and ensure public safety.

Transport Officer

Cocke County Sheriff's Office
02.2019 - 06.2019
  • Monitored driver compliance with hours-of-service regulations, reducing instances of fatigue-related accidents on the road.
  • Reduced vehicle maintenance costs through regular inspections and preventive maintenance procedures.
  • Improved transportation efficiency by streamlining routing and scheduling processes.
  • Oversaw inmate transport to court hearings, maintaining strict security protocols to prevent escape attempts.
  • Facilitated inmate transport to court appearances, ensuring timely arrival and adherence to proper safety protocols.
  • Collaborated with other law enforcement agencies to facilitate seamless transitions of inmates between facilities or during transport.
  • Operated emergency vehicles to transport inmate personnel as far as 612 miles from home location.

Court Bailiff

Cocke County Sheriff's Office
07.2018 - 02.2019
  • Reduced potential conflicts within the courtroom setting through proactive identification and intervention before issues escalated into disruption or disorderly conduct incidents.
  • Contributed to a respectful courtroom atmosphere by enforcing proper etiquette among attendees during trials.
  • Supported efficient case flow management by coordinating schedules for multiple parties involved in trials.
  • Upheld standard courtroom protocols by guiding witnesses through proper oath-taking procedure prior to testimony.
  • Streamlined communication between the judge, attorneys, and other court personnel by delivering documents and messages in a timely manner.
  • Improved courtroom efficiency by assisting judges with administrative tasks and managing court proceedings.
  • Ensured a secure environment for all parties involved in court cases by conducting thorough security checks and monitoring activities within the courtroom.
  • Maintained order in the courtroom during high-stress situations by implementing conflict resolution techniques.
  • Assisted jurors throughout the trial process, addressing any questions or concerns to ensure a fair and unbiased verdict.

Correctional Officer

Cocke County Sheriff's Office
11.2017 - 07.2018
  • Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
  • Searched cells of inmates to identify and confiscate contraband and other prohibited items.
  • Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
  • Reduced instances of contraband by thoroughly searching inmates, cells, and common areas.
  • Observed and supervised inmates throughout visits, meal time, recreation, phone calls, and showers.
  • Escorted inmates to and from cells, court, hospitals, and medical appointments.
  • Conducted routine and emergency head counts.
  • Assisted in the training of new correctional officers, providing guidance on best practices and procedures.
  • Collaborated with fellow officers to maintain a secure environment for staff, visitors, and inmates.
  • Prepared, processed and maintained forms, reports, logs, records, and activity journals.
  • Prevented escapes by diligently inspecting perimeters, doors, windows, gates, fences, and other access points throughout the prison complex regularly.
  • Maintained accurate records of inmate incidents or infractions using electronic databases or written logs as required.
  • Completed intake paperwork, fingerprints, and searches.
  • Managed approximately 30 incoming calls, emails and faxes per day from administration, dispatch, and other law enforcement agencies.

Education

High School Diploma -

Cocke County High School
Newport, TN
05.2014

Skills

  • Patrol operations
  • Community policing
  • De-escalation techniques
  • Crisis management
  • Incident documentation
  • Investigative skill
  • Investigative procedures
  • Task prioritization
  • Stress tolerance
  • Time management
  • Multitasking
  • Case report writing

Certification

  • Field Training Officer
  • First Line Leadership
  • First Aid / CPR
  • Peace Officer Standards and Training Certified
  • Tactical Emergency Casualty Care Training
  • Certificate of Appreciation from Major James T. Huff Camp 2243
  • Taser Certification
  • Pepper Spray Certification
  • 40mm Less than Lethal Certification
  • Driving Under the Influence Certification
  • Impact Baton Certification

Timeline

Patrol Lieutenant

Cocke County Sheriff's Office
01.2023 - Current

Patrol Sergeant

Cocke County Sheriff's Office
10.2021 - 01.2023

Patrol Deputy

Cocke County Sheriff's Office
06.2019 - 10.2021

Transport Officer

Cocke County Sheriff's Office
02.2019 - 06.2019

Court Bailiff

Cocke County Sheriff's Office
07.2018 - 02.2019

Correctional Officer

Cocke County Sheriff's Office
11.2017 - 07.2018

High School Diploma -

Cocke County High School

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