Dylan Parker
MOUNT PLEASANT MILLS,PA
Summary
At Fowler Diesel, I leveraged my diesel engine expertise and exceptional customer service skills to enhance shop productivity and customer satisfaction. Skilled in advanced diagnostics and preventive maintenance, I significantly reduced vehicle downtime and improved engine efficiency. My collaborative approach and dedication to workplace safety supported team success and profitability.
Have specialized in advanced electrical, diagnostic, repair, and troubleshooting, which includes reading and designing electrical blueprints.
Overview
2
2
years of professional experience
Work History
Diesel Technician
Fowler Diesel
02.2023 - Current
- Explained technical issues to customers by providing clear and concise information.
- Changed oil and filters to maintain engine health and performance.
- Diagnosed electrical issues by using multimeters and circuit testers.
- Installed and calibrated fuel pumps for improved engine efficiency.
- Performed routine engine diagnostics by utilizing specialized tools and equipment.
- Troubleshot systems, traced problems and diagnosed root causes.
- Performed vehicle lubrication and DOT safety inspections.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Supported fleet operations with dependable on-site troubleshooting, diagnosis, and repair services for diesel-powered vehicles.
- Delivered reliable repair services by consistently adhering to manufacturer specifications during all maintenance activities.
- Maintained safe working conditions by keeping shop areas clean and free from unneeded items.
- Refined diagnostic skills across various diesel engine models, ensuring accurate identification of underlying issues for targeted repairs.
- Boosted shop productivity by maintaining a clean, organized work environment and properly utilizing equipment and tools.
- Inspected Vehicles for repair and maintenance needs.
- Maintained up-to-date knowledge of industry trends and advancements through regular participation in ongoing professional development courses.
- Increased customer satisfaction levels through prompt and effective communication regarding repair progress and timelines.
- Completed warranty services and submitted required paperwork.
- Collaborated with team members on complex repair tasks, resulting in improved workflow efficiency.
- Removed components and completed repairs or installed new replacements.
- Applied documented procedures and policies to complete complex repairs and identify and prepare required parts and tools.
- Provided exceptional customer service by addressing concerns promptly and offering clear explanations of required repairs or services.
- Replaced parts such as belts, hoses and motors on different systems.
- Contributed to workshop profitability by identifying upsell opportunities for additional repairs or preventive maintenance services.
- Minimized potential damage from electrical system malfunctions through diligent inspection, identification, and resolution of wiring issues.
- Reduced vehicle downtime by implementing efficient preventive maintenance procedures for diesel engines.
Education
Diesel Technology - Engineering Mechanics
SUN Technical Institute
New Berlin, PA04.2019
Skills
- Preventive Maintenance
- Fuel system repair
- Workplace safety
- HVAC systems maintenance
- Cooling system service
- Hydraulic systems proficiency
- Exhaust system repair
- Battery maintenance
- Troubleshooting skills
- Equipment inspection
- Drive shaft maintenance
- Vehicle repairs
- Performing repairs
- Team collaboration
- Welding and fabrication
- Electronic control modules
- Diesel engine expertise
- Overhauling engines
- Diesel emissions control
- Calibration
- Drivability testing
- Advanced diagnostics
- Service documentation
- Pneumatic systems
- Electrical systems
- ECM reprogramming
- Retrofitting experience
- ABS servicing
- Air brake systems
- Certified job title
- Engine overhaul procedures
- Troubleshooting and diagnosis
- Customer service
Accomplishments
Have multiple certifications regarding heavy duty trucks, and trailer systems.
Currently, I hold a class A permit with an air brake endorsement and a combination.
Hold seven years of truck and trailer driving experience with multiple different applications and loads. I'm vastly trained and manual transmission set ups.
Have experience in excavation abilities, including trenching and augering. Can run multiple peices of equipment.
Timeline
Diesel Technician
Fowler Diesel
02.2023 - Current
Diesel Technology - Engineering Mechanics
SUN Technical Institute
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