Dylan Piche
Costco
Orange,CA
1
Certification
14
years of professional experience
Dynamic professional excelling in customer satisfaction and quality control. Skilled in accurate data input and building strong professional connections, I effectively managed inventory and delivered exceptional service, ensuring client retention and loyalty. Committed to maintaining high standards and fostering positive relationships in fast-paced environments. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.
Work History
QC Lab Technician
7 Months- Conducted routine quality control tests on raw materials and finished products to ensure compliance with specifications.
- Utilized laboratory equipment for precise measurements and analysis of mixes.
- Prepared varying forms of samples used to collect data to provide to both the company and its customers.
Costco Clerk
3 Years 3 Months- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Monitored inventory levels to order new supplies and maintain consistent stock.
Life Insurance Agent
4 Years 8 Months- Maintained high standards of customer service by building relationships with clients.
- Explained advantages, features, and disadvantages of various policies to promote sale of plans.
- Attended continuing education courses and workshops to gain additional insurance industry knowledge.
- Provided coverage option information to assist clients in protecting assets.
- Retained up-to-date industry knowledge for accurate, well-informed customer interactions.
Grocery Clerk
8 Years 4 Months- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Retrieved items for customers and verified prices.
- Assisted customers by finding items quickly.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
Education
E.M.T Certification - Emergency Medical Services
General Education
High School Diploma
Skills
Accurate data input
Document organization
Quality control
Customer satisfaction
Confidentiality
Accurate document reproduction
Information security
Quality control
Billing and coding accuracy
Verbal and writing communication
Sales expertise
Building strong professional connections
Point of sale management
Certification
- EMT - Certified Emergency Medical Technician
- Licensed life Insurance agent in 2 states
- ACI Grade 1- field tech Certified
- Nuclear Gauge Certification
Timeline
QC Lab Technician
Cemex USA
01.2026 - CurrentRead More
Costco Clerk
Costco
05.2023 - CurrentRead More
Life Insurance Agent
Self-employeed
10.2018 - 06.2023Read More
Grocery Clerk
Vons Grocery Store
06.2012 - 10.2020Read More
Union Mine
High School Diploma
Read More
Folsom Lake College
General Education
Read More
Orange Coast College
E.M.T Certification from Emergency Medical Services
Read More