Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

DYLAN POOLE

Tallahassee,FL

Summary

Senior majoring in Statistics at Florida State University with a focus on leveraging data for insightful decision-making. Currently pursuing a minor in Data Analytics to enhance analytical skills. Experienced in childcare and the food industry, adept at adapting to different environments and collaborating with teams.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server/Server Assistant

Henderson Beach Resort
05.2024 - 09.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Manager

Sea Cow
05.2023 - 08.2023
  • Provided exceptional customer service by welcoming and assisting customers, taking orders, and ensuring a positive and enjoyable experience for all patrons
  • Managed cash registers, processed customer payments, and made change accurately, ensuring the integrity of financial transactions
  • Assisted in maintaining inventory levels, restocking ice cream ingredients and supplies
  • Maintained a clean and hygienic work environment by regularly cleaning and sanitizing workstations, equipment, and common areas, following health and safety guidelines
  • Addressed customer concerns and resolved any issues or complaints in a professional and courteous manner
  • Accurately balanced the cash register at the end of each shift, ensuring that sales and cash transactions matched
  • Prepared and served a variety of ice cream products, including cones, sundaes, milkshakes, and custom ice cream creations, following standardized recipes and maintaining high-quality standards

Nanny/Child Caretaker

Destiny Worship Center
01.2022 - 06.2023
  • Provided attentive and loving care to children of various ages during church services, events, and activities
  • Shared age-appropriate stories, lessons, and activities that reinforced the church’s teachings and values
  • Ensured the safety and well-being of all children under my care, following established church policies and guidelines
  • Organized and participated in educational and recreational activities, such as crafts, games, and music, to keep children engaged and entertained
  • Implemented discipline and conflict resolution strategies in line with the church’s teachings, promoting positive behavior and moral development
  • Worked closely with other child caretakers and church volunteers to ensure a coordinated and supportive child care environment

Assistant Manager

Dippin Dots
05.2021 - 07.2022
  • Provided exceptional customer service by welcoming and assisting customers, taking orders, and ensuring a positive and enjoyable experience for all patrons
  • Managed cash registers, processed customer payments, and made change accurately, ensuring the integrity of financial transactions
  • Assisted in maintaining inventory levels, restocking ice cream ingredients and supplies
  • Maintained a clean and hygienic work environment by regularly cleaning and sanitizing workstations, equipment, and common areas, following health and safety guidelines
  • Addressed customer concerns and resolved any issues or complaints in a professional and courteous manner

Line Cook

Five Guys
05.2020 - 08.2020
  • Prepared and cooked various menu items, including burgers, fries, hot dogs, and other fast-food products, following established recipes and quality standards
  • Managed specific cooking stations, ensuring that all items were cooked to order, maintaining proper cook times, and adhering to food safety guidelines
  • Responsible for the handling, storage, and rotation of ingredients to maintain freshness and prevent waste
  • Operated grills, fryers, and other kitchen equipment safely and efficiently to maintain consistent food quality
  • Assembled orders accurately and presented them neatly, ensuring that they met visual and taste expectations
  • Followed strict hygiene and sanitation practices by regularly cleaning and sanitizing cooking equipment, workstations, and kitchen areas
  • Worked closely with team members to coordinate orders, manage kitchen traffic, and maintain a smooth workflow during peak business hours
  • Ensured that each order was prepared correctly, checking for special instructions or dietary preferences to provide a personalized experience for customers

Education

Bachelor’s - Statistics

Florida State University
Tallahassee, FL
05-2025

Associate - General Studies

Northwest Florida State College (Collegiate)
Niceville, FL
05.2023

Master of Science - Data Science

Florida State University
Tallahassee, FL
05-2026

Skills

  • Proficient in Word, Excel, and Powerpoint -5 years
  • Data Analysis: Skilled in using Excel for data analysis and visualization -3 years
  • AutoCAD (Certified) -2 years
  • Graphic Design: Proficient in Photoshop -2 years
  • Data Entry: Accurate and efficient data entry skills -4 years
  • Certified in SAS

Certification

  • Word (Excel)
  • SAS (Statistical coding program)

Timeline

Server/Server Assistant

Henderson Beach Resort
05.2024 - 09.2024

Manager

Sea Cow
05.2023 - 08.2023

Nanny/Child Caretaker

Destiny Worship Center
01.2022 - 06.2023

Assistant Manager

Dippin Dots
05.2021 - 07.2022

Line Cook

Five Guys
05.2020 - 08.2020
  • Word (Excel)
  • SAS (Statistical coding program)

Bachelor’s - Statistics

Florida State University

Associate - General Studies

Northwest Florida State College (Collegiate)

Master of Science - Data Science

Florida State University
DYLAN POOLE