Summary
Overview
Work History
Education
Timeline
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Dylan Record

Gresham,OR

Summary

Hard-working with strong experience and a proven knowledge of customer satisfaction and consistent workflow. Aiming to leverage my skills to successfully fulfill a role at your company, long term.

Overview

6
6
years of professional experience

Work History

Server

McMenamins Black Rabbit Restaurant
Gresham, Oregon
07.2024 - Current
  • Experienced and detail-oriented hospitality professional with a strong background in fine dining service. Skilled in delivering exceptional guest experiences through attentive service, extensive menu knowledge, and a polished, professional demeanor. Adept at maintaining high standards of cleanliness, efficiency, and teamwork in a fast-paced, high-pressure environment. Passionate about creating a refined and memorable dining experience while upholding the establishment's reputation for excellence.
  • Responsibilities include greeting and serving customers, providing detailed information on menus, multi-tasking various front-of-the-house duties, and collecting the bill.
  • In summary, I am responsible for contributing to a positive customer experience while maintaining a healthy workflow and work environment.

Shift Lead

Timberline Lodge
Mount Hood, Oregon
12.2021 - 07.2024
  • As a shift lead at Timberline’s Cascade Dining Room, I oversaw daily operations for a high-altitude dining establishment, ensuring exceptional service, and operational efficiency in a challenging environment.
  • My responsibilities included managing a team of staff members, coordinating front-of-house and back-of-house operations, and handling inventory and procurement.
  • I focused on delivering outstanding guest experiences by maintaining high standards of food quality and customer service, while addressing any issues promptly.
  • Additionally, I implemented and monitored compliance with health and safety regulations, and developed and executed marketing strategies to attract and retain customers.
  • My role required problem-solving skills, strong leadership, and the ability to adapt to the unique demands of a mountain location.

Crew Member

Bull Run Pizza
Portland, Oregon
05.2019 - 01.2022
  • As an employee of Bull Run Pizza, my responsibilities included working both the front and back of house simultaneously.
  • Duties consisted of taking customer orders, operating a POS system/cash register, preparing food products, organizing the workspace, and general upkeep of a safe and efficient work environment.

Salmon Processor (seasonal)

North Pacific Seafoods
Naknek, Alaska
06.2019 - 09.2020
  • Working nonstop and vigorously to process salmon for worldwide distribution
  • Shifts lasted 16 hours a day, 7 days a week

Education

AA -

Mt Hood Community College
04.2025

GED -

Clark Community College
Vancouver, Washington
01.2019

Timeline

Server

McMenamins Black Rabbit Restaurant
07.2024 - Current

Shift Lead

Timberline Lodge
12.2021 - 07.2024

Salmon Processor (seasonal)

North Pacific Seafoods
06.2019 - 09.2020

Crew Member

Bull Run Pizza
05.2019 - 01.2022

AA -

Mt Hood Community College

GED -

Clark Community College

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Dylan Record