
Proactive Director of Fast and Accurate Services with extensive experience in team leadership and strategic planning. Successfully developed high-performing teams through mentorship, collaboration, and continuous improvement. Skilled in people management, issues resolution, and fostering positive work environments to boost morale and retention.
Executive Director of Outpatient Services (Formally, Executive Director of Clinical and Support Services) at Mary Greeley Medical CenterExecutive Director of Outpatient Services (Formally, Executive Director of Clinical and Support Services) at Mary Greeley Medical Center
<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust<ul><li>Direct Care & Individualized Support: Developed tailored Support and Care Plans for residents, achieving a 95% satisfaction rate by fostering trust and empowering residents towards self-sufficiency</li><li>Crisis Management & Behavior Monitoring: Reduced incidents by 40% through active monitoring and de-escalation techniques, promoting a safer environment for both residents and staff</li><li>Educational Planning & Activity Participation: Organized and led workshops on life skills, rights, and empowerment, supporting young people's educational and recreational engagement</li><li>Budget Oversight & Financial Planning: Managed resident-specific budgets, including clothing and recreational needs, ensuring compliance with financial plans and accurate documentation</li><li>Supervisory Role & Team Collaboration: Actively participated in staff meetings and supervision, contributing to a cohesive and supportive team environment</li><li>Health, Safety & Compliance: Conducted regular assessments to ensure all support services met safety standards, addressing issues such as sanitation, fire safety, and access to health services</li></ul> at McVerry Trust
<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.<ul><li>Company Overview: Group Company of PUIG, Spain</li><li>Team Leadership & Process Excellence: Organised the transformation of the Finance & Accounts function, establishing performance-driven goals, and embedding a culture of accountability and continuous improvement. Drove operational efficiency through process redesigns, SOP implementation and optimal resource deployment, leading to measurable improvements in turnaround time and accuracy.</li><li>Strategic Partnering with CXOs: Acted as a key advisor to the CEO, CFO, and other CXOs on business planning, pricing strategies, and business model pivots to support scale-up and profitability. Contributed to investor communications with data-backed insights to enhance stakeholder confidence and secure strategic funding.</li><li>Cross-Functional & Global Stakeholder Management: Functioned as the strategic finance business partner to cross-functional heads and the PUIG global finance team, aligning local execution with global financial strategies and compliance requirements.</li><li>ERP Transformation & System Automation: Led end-to-end ERP reimplementation to address system gaps, enforce role-based controls, and automate core finance processes—resulting in enhanced data accuracy, faster reporting and improved internal controls.</li><li>Costing, Inventory & Profitability Optimization: Designed and implemented plant-level costing models to ensure accurate COGS determination. Improved inventory management across pricing, consumption tracking, and aging analysis—enabling better working capital control and cost efficiency.</li><li>Manufacturing Finance & Statutory Compliance: Supervised end-to-end accounting for manufacturing operations and ensured full statutory compliance.</li><li>Financial Reporting, MIS & Profitability Analytics: Delivered accurate and timely monthly MIS reports, including P&L, Balance Sheet and KPI dashboards with deep-dive variance analysis across stores, business verticals, and geographies. Supported board-level decision-making through insightful presentations on financial health and business performance.</li><li>Budgeting, Forecasting & Business Planning: Led the Annual Operating Plan (AOP) and rolling forecasts, ensuring alignment with strategic objectives and market dynamics. Monitored key financial metrics to enable business decisions and proactive cost management.</li><li>Statutory, Internal & Tax Audit Management: Finalized standalone and consolidated financials under Ind AS and IFRS, ensured timely group reporting and compliance with international standards. Delivered clean and timely closures of statutory, tax, and internal audits in coordination with Big 4 auditors. Strengthened audit readiness through pre-audit diagnostics and rectification of recurring control gaps.</li><li>Regulatory Compliance & Risk Management: Ensured end-to-end compliance which includes ROC, RBI, FEMA, Income Tax, GST, Transfer Pricing, DTAA, and Customs. Reviewed cross-border contracts and transactions to ensure arm’s length pricing, accurate TDS application, and proper documentation under Transfer Pricing regulations.</li><li>Commercial Negotiation & Contract Governance: Led commercial negotiations and structured deals with vendors and franchisees. Reviewed key business contracts to ensure financial viability, risk protection, and compliance with regulatory standards.</li><li>Treasury & External Commercial Borrowing (ECB): Managed fund planning and liquidity management including ECB drawdowns, bank negotiations, and interest optimization. Improved working capital cycles through proactive cash flow forecasting and receivables control.</li><li>Internal Controls & Governance Framework: Led organization-wide reviews of internal control systems, identified process gaps, and redesigned or implemented over 40 SOPs and IFCs. Established a governance structure for financial discipline, risk mitigation, and policy compliance across departments.</li></ul> at Kama Ayurveda Pvt. Ltd. & PUIG India Pvt. Ltd.
<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill<ul><li>Planned work rotations among the front of house staff ensuring the service meets its full potential</li><li>Trained and mentored new incoming bartenders, improving team efficiency and service quality</li><li>Established and maintained relationships with guests by providing exceptional service in a fast-paced environment serving on average 125 guests per night</li><li>Maintained accurate cash handling and balanced registers at the beginning and end of each shift</li><li>Created seasonal cocktail specials, increasing bar sales by 10%</li><li>Ensured staff and I were compliant with state alcohol laws and company policy</li></ul> at Hillside Fine Grill