Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
9
9
years of professional experience
Work History
Area Manager Hub P800
FEDEX ONE
06.2023 - Current
Assessed reports to evaluate performance, develop a team of skilled managers, and implement changes to protect core metrics.
Ensure policy is followed by all individuals on fedex premise and develop a core team to uphold Fedex one policy.
Responsible for preventing and resolving conflict on the dock through de-escalation, conversation and separation to ensure a safe workplace and uphold policy.
implemented core processes to achieve new metrics in an approachable, easily trackable way.
Tasked with providing input, and assisting with building an dock layout that maximized productivity and minimized congestion through the several load sides through strategically placing different package lanes to balance the 80 different station/hub destinations.
Oversaw employee hiring to ensure proper personnel on assigned sorts.
Managed relations between the Linehaul department and my team of operations managers to ensure costs were minimized and core metrics were achieved.
Area Manager Station P823
Fedex Ground
10.2021 - 06.2023
Assisted in the opening of the 823 facility, building its processes and developing a core team of managers.
Assisted 808 and 802 in training their Managers on achieving quality metrics and succeeding in core positions.
Responsible for responding to, planning for, and effectively managing any and all challenges arising from but not limited to weather, equipment issues, personal, and volume spikes to ensure service for our customers, and a safe work environment while achieving core metrics.
Resolved conflicts promptly to promote positive environment for the team.
Responsible for dealing with a diverse and often troubled group of employees with a wide array of life choices, to ensure a safe work environment where policy is upheld at all times.
Operations Manager P802
Fedex Ground
06.2019 - 10.2021
Responsible for developing and holding a diverse team of individuals to policy, ensuring service, safety, and other core metrics were obtained in a timely and productive fashion.
Learned and assisted our linehaul logistics department to ensure trailers were moved timely and efficiently when they faced personnel challenges.
Assisted in the developement of my peers with their people skills, ability to deal with confrontation, and time management to improve the buildings core metrics.
Responsible for flow management, correcting issues with our ISS(international sortation system) and planning freight to minimize linehaul costs.
Package Handler HUB P802
Fedex Ground
06.2018 - 06.2019
Worked in Multiple areas of the building(Unload/Load/Facer)
Assisted in the training and development of new package handlers
Sautee Line Chef
Noodles and company
11.2016 - 11.2018
Worked all areas in the southlands location
Assisted in the training and development of new team members