Dylan Ryder
Ypsilanti
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Sales Support Specialist
Dick's Sporting Goods, Inc
03.2025 - Current
- Assisted customers with sales needs such as inventory and shipping questions.
- Managed customer accounts, responding to inquiries and resolving customer service issues
- Prepared and presented sales reports and customer profiles to upper management.
- Assisted in the development of custom solutions for clients'' unique needs through active participation in brainstorming sessions with the sales team.
Mercyhurst University Athletic Communications
08.2022 - 12.2024
- Facilitated public address announcing, broadcasting, music, camera duties and online production live stream for NCAA athletics.
Wolfpack Entertainment Team
Erie Seawolves
06.2024 - 09.2024
- Promoted Seawolves through Tik-Tok and Instagram
- Entertained 6,000 fans at home games
- Helped fans with their needs at Guest Services
- Gathered 12 contestants for games between innings
Mercyhurst University Autism Initiative
08.2023 - 05.2024
- Mentored college students with autism on how to be social and make friends on campus
Social Media Internship
North East Little League
01.2023 - 05.2023
- Managed main website of NELL updating the home page with sponsorships and links
- Updated NELL community about league wide activities through Facebook and TikTok
- Gained 30 likes and followers for the Facebook pages of NELL and Grape City Smashers within 40 days
- Created flyers for upcoming activities
- Signed up 80% of participants for an inaugural youth flag football league sponsored by NFL Flag by recruiting schools, churches and camps
- Created logos for flag football league and Erie Sports Bank
Data Entry Specialist
Life Directions
01.2023 - 05.2023
- Recorded data for donations on excel spreadsheet
Division 3 College Football Play by play
College Football Redzone
09.2022
- Virtually broadcasted a Suny Morrisville vs Suny Brockport game
Variety Sports Coach
Fun Time Sports
06.2022 - Current
- Plan a lesson plan for each day and coach youth ages 5-11 in various sports
Hockey Scorekeeper/Statistics
Mercyhurst University Athletics
10.2021 - 09.2022
- Worked the scoreboard
- Entered statistical data
- Conducted public address announcing
Education
BA - Integrated Media and Strategic Communications
Mercyhurst University
12.2024
Skills
- Excel
- Microsoft Word
- Tik-Tok
- Canvacom
- Microsoft Teams
- Adobe Photoshop
- Adobe In-Design
- Adobe Illustrator
Leadership Experience
Mercyhurst Leadership Development Program, Selected to be a top leader in the program. Explored personalities, communication styles, and group dynamics focusing on how each of these topics relate to effective leadership.
Clubs
- Sports Business Management Club: Learned from professionals in the Sports Business Management industry about making a career. Connected with Sports Business Management majors and developed ideas to make ourselves better for the future. Got hands on training with local high schools.
- Smart Jocks: Learned how to market ourselves with our Name Image and Likeness. Connected with students of like-minded academic and career-oriented goals. Went beyond ourselves and helped the Erie, Pennsylvania community.
- Accounting Club: Learned how to make a resume. Got updated with financial news and learned how to do taxes. Volunteered with local schools and taught elementary school kids about making money when you get a job.
- Laker Student Media: Learned about how live television production works. Connected with individuals from the Communications major. Learned how to read an audience.
Timeline
Sales Support Specialist
Dick's Sporting Goods, Inc
03.2025 - Current
Wolfpack Entertainment Team
Erie Seawolves
06.2024 - 09.2024
Mercyhurst University Autism Initiative
08.2023 - 05.2024
Social Media Internship
North East Little League
01.2023 - 05.2023
Data Entry Specialist
Life Directions
01.2023 - 05.2023
Division 3 College Football Play by play
College Football Redzone
09.2022
Mercyhurst University Athletic Communications
08.2022 - 12.2024
Variety Sports Coach
Fun Time Sports
06.2022 - Current
Hockey Scorekeeper/Statistics
Mercyhurst University Athletics
10.2021 - 09.2022
BA - Integrated Media and Strategic Communications
Mercyhurst University