Victoria Cortes

• Develop plans to analyzed existing content to identify opportunities for improvement and implemented new strategies
• Worked closely with creative Director to create and developing research to increase followers on social media
• Crafted content calendar for multiple social media accounts to raise brand awareness and engagement
• Collaborated to create social media strategies for attracting and engaging new consumers and brand recognition

• Handle responsibility of changing currencies, cashing checks, process withdrawals and deposits by handling cash
• Apply knowledge to questions and prevent problems, while educating clients on utilizing self- technologies
• Supporting the bank sales by, advertise banking service and products; by cross-selling to meet referral targets
• Comply with all banking security, regulations and compliance matters; for the protection of cash and, clients
• Organize 100 customer transactions on a daily basis so it could be properly file in a timely manner
• Processed new accounts and ensured consumers understand product details, service charges, and interest rates.

• Generated sales through optimize visual merchandise- Consistently met and, exceeded sales monthly quotas
• Measured customer's chest to provide an exact fit for variety of lingerie and recommended appropriate products
• Maintained cleanliness by folding lingerie, re-merchandised, made sure merchandise are price correct
• Responsible for register sales, involving cash and credit, and enforcing store policies such as return and exchanges.

• Communicated with clients via email, phone, and face to face- maintain records of interactions with clients
• Maintained inventory of office supplies and equipment, ordered party supply equipment
• Performed various administrative duties such as faxing, checking e-mail, mailing, organizing filing system
• Worked closely with event coordinator by creating, organizing, and setting up proposal contract.
• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

• Oversee receptionist area, greeting visitors and answering phones and in-person request for information
• Administrative duties such as faxing, cleaning and, sort and distribute mail
• Completed operational needs by scheduling and assigning administrative projects; expediting work results
• Developed effective file system strategies, resulting in a higher degree of document organization and accuracy.

• Human Resource Management
• Business Law1
• Business Communication

• Intense study of Chinese language, culture and, business practices

• Toured organizations in Beijing such as Pengcheng Company and Hyundai Motor Co. and met with employees

• Used communication and organization skills to navigate through cities, customs, and cultural differences