Dylan Sassone
Paso Robles,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Delivery Driver
UberEATS, DoorDash
04.2020 - Current
- Deliver customer orders in a timely manner while maintaining safe driving practices
- Pay attention to specific customer requests such as leaving on door step or knocking on door or meeting face to face
- Make sure customer has everything they may need if it is a food delivery such as utensils and napkins.
Credit Representative
Star Group LP
05.2022 - 04.2024
- Assist customers with setting up payment plans for large oil bills in order to help them pay them down whilst also being able to continue delivering to them
- Process customer payments via debit card, credit card or ACH
- Assist customers with inquiries, disputes, concerns
- Schedule oil deliveries and services ranging from annual tune ups to emergency oil deliveries due to customer running out of oil
- Worked with other departments to assist customers in varied situations
- Asked to train new employees shortly after I started as they would come in due to my speed in picking everything up
- Worked hybrid remote and able to keep up with quotas even whilst in a remote environment
- Consistently met expectations of employer and then some.
In-Home Senior Caregiver
SeniorCare Companions, Inc
12.2021 - 04.2024
- Work with seniors and learning their needs
- Perform a variety of tasks as needed such as assisting in shower, toileting, grocery shopping, companionship, safety, and housekeeping.
Education
Diploma - Office and Business Administration
Hunter Business School
Levittown, NY07.2019
Skills
- Medical Billing
- Medical Records
- ICD Coding
- CPT Coding
- ICD-10
- ICD-9
- Negotiation
- Time management
- Microsoft Outlook
- CPT coding
- Medical terminology
- Microsoft Excel
- CRM software
- Customer Service
- Positive Attitude
- Teamwork and Collaboration
- Punctual and Reliable
- Strong Working Relationships
- Customer-Oriented
- Multitasking
- 20 years of knowledge in PC/laptop repair
Certification
- Medical Billing Certification
- Medical Coding Certification
Computers and troubleshooting various technical issues with mine or family members/friends
I grew up loving computers and technology and have gained a lot of knowledge in it over the years and can diagnose and repair a variety of issues.
Timeline
Credit Representative
Star Group LP
05.2022 - 04.2024
In-Home Senior Caregiver
SeniorCare Companions, Inc
12.2021 - 04.2024
Delivery Driver
UberEATS, DoorDash
04.2020 - Current
Diploma - Office and Business Administration
Hunter Business School
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