Dylan Shaffer
Cheyenne,WY
Summary
I am a versatile, hard working individual with skills in troubleshooting with top-notch repair knowledge and technical expertise. Accustomed to reviewing highly technical documentation to assess scope and develop repair strategy. Focused, reliable and results-driven with good safety records and attention to detail. I like to work in any condition and can work in a variety of environments. Very quick learner and always open to learn and progress in new ways.
Overview
18
18
years of professional experience
Work History
Lead Field Service Technician
Silent-Aire
03.2022 - Current
- Reviewed aspects of job upon completion to alleviate equipment failure and prevent callbacks.
- Managed on-site and off-site installation, repair, maintenance, and test tasks.
- Reviewed technical documentation to complete equipment maintenance and repair.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Provided technical support to troubleshoot, repair and maintain operational efficiencies in mechanical and electrical systems.
- Operated hand tools and power equipment according to company safety procedures.
- Followed safety procedures to avoid injuries in field.
- Established positive customer relationships by providing punctual, cost-effective solutions.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
Carpenter
Shaffer Construction
06.2021 - 08.2021
- Shaped materials to exact measurements for job requirements with hand tools and power equipment
- Planned work based on blueprints and individual project specifications
- Operated terrain telescoping forklift and skid steer
- Measured and laid forms for concrete and ground work
- Poured concrete into forms using pump hose and leveled
- Trained and oversaw individuals in roofing system installations
- Checked wood and other materials to assess for damaged or defective items before starting projects to accurately determine projects scales and quotes
- Took accurate measurements to calculate size and amount of materials needed for project completion
- Worked independently on projects and tasks within carpentry team
- Communicated with teammates and supervisors frequently to understand requirements and complete projects on time
- Avoided work delays by always showing up on time, ready to work and with necessary tools to complete assignments
- Installed and oversaw installation of drywall on various commercial and residential projects
- Contributed to increase in positive online reviews by smoothly completing installations and maximizing customer satisfaction.
Mechanic/Fabrication Welder
Antique Crawler Parts and Restoration
05.2019 - 05.2021
- Deposited intermittent tack welds for fit-up and alignment of work assemblies
- Adjusted weld machines to correct settings for precision and waste reduction
- Positioned and clamped workpieces together and properly assembled in jigs and fixtures
- Welded metal materials using mig and electrode, continuously checking for safety and quality
- Prepared workpiece edges by grinding, cutting, buffing or bending to verify snug fit
- Repaired, fabricated, and restored many individual parts back to operational order
- Operated specialty equipment, standard tools and gauges to complete assessments and repairs
- Evaluated vehicle systems to assess function and uncover defects
- Removed and disassembled defective diesel engines in older crawler tractors to complete repairs
- Removed malfunctioning parts and repaired components or installed new ones
- Completed repair, maintenance and quality inspections on vehicles such as Cummins and Peterbilt
- Checked and replaced clamps, brackets, hoses and other system components.
Carpenter
Shaffer Construction
05.2006 - 12.2018
- Same as above
- Started with small jobs and assignments to learn carpentry and my responsibilities and built my knowledge from there
- Worked off and on between school semesters through college and summers and after school in high school.
Education
Bachelor of Science - Physical Sciences
Laramie County Community College
Laramie, WY05.2019
Bachelor of Science - Microbiology
University of Wyoming
Laramie, WY05.2018
Associate of Applied Science - Welding
Northern Wyoming Community College District - Sheridan College
Sheridan, WY05.2016
Certificate of Completion - Welding
Northern Wyoming Community College District - Sheridan College
Sheridan, WY05.2015
Skills
- General laborer
- Physical agility
- Technical drawing interpretation
- Strong analytical and communication skills
- Work Order Management
- Customer Service
- People skills
- Friendly, positive attitude
- Organization
- Troubleshooting
- Leadership
- Computer skills
- Policy and procedure compliance
- Technical Troubleshooting
- Customer Training
- Device Installation
- Equipment Inspection
- Project Management
- OSHA Certification
Timeline
Lead Field Service Technician
Silent-Aire
03.2022 - Current
Carpenter
Shaffer Construction
06.2021 - 08.2021
Mechanic/Fabrication Welder
Antique Crawler Parts and Restoration
05.2019 - 05.2021
Carpenter
Shaffer Construction
05.2006 - 12.2018
Bachelor of Science - Physical Sciences
Laramie County Community College
Bachelor of Science - Microbiology
University of Wyoming
Associate of Applied Science - Welding
Northern Wyoming Community College District - Sheridan College
Certificate of Completion - Welding
Northern Wyoming Community College District - Sheridan College