Dylan Shane
Lihue,HI
Summary
Driven hospitality professional prepared to excel in dynamic settings, with a proven track record of maintaining smooth operations and enhancing customer experiences. Known for team collaboration and adaptability, with experience in time management and interpersonal communication. Passionate professional, skilled at cleaning tables and delivering service cheerfully. Talented individual known for hard work and dedication, enjoys fast-paced environments.enthusiastic and personable with strong foundation of service industry expertise.
Overview
10
10
years of professional experience
Work History
Food Runner
The plantation house at Gaylords
Lihue, Hawaii
11.2024 - Current
- Efficiently delivered food orders from kitchen to tables, ensuring timely service.
- Supported serving staff in delivering accurate and well-presented food orders.
- Facilitated communication between the kitchen and the dining staff to enhance guest experience.
- Stocked service stations with ice, napkins and straws.
- Followed proper sanitation guidelines when handling food products.
- Maintained knowledge of menu items and daily specials to answer customer inquiries.
- Supported the kitchen staff by restocking supplies and preparing ingredients during peak times.
- Cleaned up spills and broken glassware and safely disposed of sharp pieces.
- Adhered to food safety and handling protocols to maintain a hygienic service environment.
- Monitored food quality before serving, ensuring all dishes met establishment standards.
- Greeted guests with friendliness and professionalism.
- Organized food orders and ensured accuracy of items served to customers.
- Delivered food to guests in a timely manner while following safety protocols.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.
- Stocked displays with new and transferred merchandise.
- Cleaned and sanitized work areas throughout shift including counter tops, floors, equipment.
- Helped in training new food runners, sharing best practices and operational knowledge.
- Maintained a clean and organized work area throughout shift operations.
Houseman
Kauai beach boys resort
Kapaa, Hawaii
08.2024 - 11.2024
- Inspected guest rooms after cleaning ensuring they met standards of cleanliness.
- Inspected furniture for damage or stains in between guest stays.
- Removed soiled bedclothes and remade beds using clean sheets.
- Checked stock levels of cleaning supplies regularly and reported low inventory levels to supervisors.
- Replenished amenities in guest rooms on a regular basis.
- Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
- Delivered requested items such as linens, towels, toiletries and other amenities to guest rooms in a timely manner.
- Assisted in inventory management and control of hotel assets.
- Provided assistance with moving furniture or heavy objects when necessary.
- Organized closets and cabinets according to hotel regulations.
- Delivered items to guest rooms, such as extra towels, bedding, or toiletries.
- Managed waste disposal and recycling in accordance with hotel policies.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Ensured cleanliness and orderliness of all hotel common areas, including lobbies, hallways, and restrooms.
- Followed safety guidelines while handling hazardous materials such as chemicals.
- Supported front desk operations during high-volume periods or as needed.
- Washed and polished glass windows and doors to keep entryways clear and professional.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Coordinated with housekeeping staff to maintain inventory levels of cleaning supplies.
- Communicated with customers about requests for additional supplies or cleaning services.
- Transported dirty linen from guest rooms to laundry area using appropriate equipment.
- Ensured that all public areas were presentable at all times.
- Promoted a positive image of the hotel to guests and other team members.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Server
Kauai island brewing
Koloa, Hawaii
07.2023 - 08.2024
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Addressed complaints to kitchen staff and served replacement items.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Trained new employees to perform duties.
- Served food and beverages to patrons and confirmed complete orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided exceptional service to high volume of daily customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Stayed informed about daily specials, new menu items, promotions.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Prepared drinks according to standard recipes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Set up tables in between patrons to reduce wait times.
- Filled condiments and napkin containers during slack periods.
- Delivered food orders promptly and courteously.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Upheld high standards of sanitation in accordance with health department regulations.
Server
Lilikois bar and grill
Nawailiwili, HI
11.2023 - 02.2024
- Responded to ad hoc cleaning duties at end of shift.
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Garnished dishes and beverages to serve visually appealing menu items.
- Served food and beverages to patrons and confirmed complete orders.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Stayed informed about daily specials, new menu items, promotions.
- Prepared drinks according to standard recipes.
- Cleaned tables and chairs to prepare dining area for next customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
- Handled money transactions accurately while following company procedures for handling cash payments.
Server
South East aisa
Nawiliwili , HI
12.2021 - 11.2023
- Responded to ad hoc cleaning duties at end of shift.
- Explained menu items, describing ingredients and cooking methods upon request.
- Greeted guests and provided menus.
- Took orders from customers accurately and in a timely manner.
- Provided excellent customer service to ensure satisfaction.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Served food and beverages to patrons and confirmed complete orders.
- Operated POS terminals to input orders, split bills and calculate totals.
- Served food and beverages to patrons and immediately remedied issues with orders.
- Provided exceptional service to high volume of daily customers.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
Busser Server
Cabana Bar And Grill
Poipu Hawaii, HI
06.2020 - 07.2023
- Greeted customers to seat patrons at tables according to availability and customer preferences.
- Participated in ongoing training to enhance job skills and knowledge.
- Participated in team meetings to discuss service improvements and guest feedback.
- Assisted with dishwashing and related kitchen duties as needed during peak times.
- Effectively multitasked within fast-paced environment.
- Bussed and reset tables in an orderly fashion.
- Filled and served various beverages for customers.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Transported bus tubs and carts to and from the kitchen, facilitating effective dishwashing processes.
- Provided assistance to other bussers or waitstaff when needed.
- Inspected dining room furniture for cleanliness prior to seating guests.
- Maintained table settings by removing courses, replacing utensils, and refilling beverages.
- Assisted in the preparation of large parties and special events to ensure smooth service.
- Cleared tables to maintain high turnover rate and minimize wait times.
- Communicated effectively with kitchen staff regarding orders placed by customers.
Host Busses Server
Olympic Cafe
Kapaa, Hawaii
12.2018 - 06.2020
- Managed daily card and cash transactions, maintaining payment records and investigating discrepancies.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Maintained contact with kitchen and serving staff to properly handle dining details and address concerns.
- Assisted staff by serving food and beverages or bussing tables.
- Took beverage orders and served drinks during peak meal times.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Horticultural Supervisor
Jp labs and wellness
Colorado Springs, Colorado
12.2017 - 03.2018
- Monitored pests and diseases in gardens and greenhouses; identified solutions to control infestations.
- Managed a team of workers in the application of fertilizers, pesticides, and herbicides to ensure proper plant nutrition.
- Verified safety and performance of equipment with daily inspections and tests.
- Performed regular inspections of grounds to identify any problems related to drainage, irrigation systems.
- Established and maintained care plans for outside beds, interior plants and special installations.
- Treated customer greenery with protective chemicals.
- Studied how soil forms, interacts and changes with living organisms and ecosystems.
- Maintained accurate records of all activities performed including planting schedules, fertilizer applications.
- Ensured compliance with safety regulations regarding the use of hazardous materials such as pesticides and fertilizers.
- Created and tested processes for agricultural sustainability.
- Supervised nursery staff in transplanting seedlings from containers into larger pots or beds in the ground.
Glazer
El Paso Glass
Colorado Springs, Colorado
12.2016 - 12.2017
- Lifted heavy objects such as large sheets of glass and window frames onto workbenches safely.
- Replaced broken seals between panes of insulated glass units.
- Identified glass types and measured spaces for reglazing and mirrors.
- Set glass doors into frames and bolted metal hinges, handles, locks and other hardware to attach doors to frames and walls.
- Drilled holes into walls and fitted frames into openings for installation of windows and doors.
- Repaired broken panes of glass using epoxy resin glue or similar material.
- Prepared glass for cutting by applying oil to cutting lines and smoothed cut edges through polishing and grinding.
- Applied new putty around the edges of windows to secure the glass in place.
- Read and interpreted project blueprints and construction plans to inform accurate and complete installations.
- Installed or repaired range of glass products and accessories.
- Fabricated and installed metal sashes and moldings for glass installation using aluminum or steel framing.
- Assisted in loading trucks with finished product for delivery to customers' sites.
- Fabricated metal framing components used in the production of window units.
- Cut, fit, installed, repaired, or replaced glass in commercial and residential buildings.
Shop Worker
A&L Aluminum
Colorado Springs, Colorado
05.2015 - 12.2016
- Sorted product components on work tables to maintain maximum organization and productivity.
- Maintained a professional appearance at all times by wearing designated uniforms and adhering to grooming standards.
- Brought customer issues to immediate attention of supervisor to achieve quick resolutions.
- Prepared job spaces by unloading trucks, placing ladders and setting up protective equipment.
- Inspected incoming shipments for damages or discrepancies before stocking them on shelves.
- Maintained cleanliness of store floor, displays and counters in accordance with health regulations.
- Built and repaired screens, doors , glass panels described in work orders
Education
High school diploma -
Community Prep School
Colorado06.2014
Skills
Strong work ethic
Friendly positive attitude
Dependable and responsible
Flexible and adaptable
Attention to detail
Excellent communication
Critical thinking
Organizational skills
Calm under pressure
Teamwork and collaboration
Customer service
Problem-solving
Basic construction knowledge
Experience handling power tools
Farming and irrigation
Music and entertainment
Personal Information
Date of Birth: 08/09/1995
Timeline
Food Runner
The plantation house at Gaylords
11.2024 - Current
Houseman
Kauai beach boys resort
08.2024 - 11.2024
Server
Lilikois bar and grill
11.2023 - 02.2024
Server
Kauai island brewing
07.2023 - 08.2024
Server
South East aisa
12.2021 - 11.2023
Busser Server
Cabana Bar And Grill
06.2020 - 07.2023
Host Busses Server
Olympic Cafe
12.2018 - 06.2020
Horticultural Supervisor
Jp labs and wellness
12.2017 - 03.2018
Glazer
El Paso Glass
12.2016 - 12.2017
Shop Worker
A&L Aluminum
05.2015 - 12.2016
High school diploma -
Community Prep School