Dylan Siebert
Charlotte,NC
Summary
Motivated banking & analytical professional possessing a strong commitment to quality customer service coupled with superb communication skills. Builds customer loyalty by effectively resolving problems and quickly processing transactions. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
5
5
years of professional experience
Work History
Agency & Special Products Services Analyst
Sumitomo Mitsui Banking Corporation
04.2022 - Current
- Routinely work on personally assigned deals in a timely manner to
- Analyzed employee-to-client calls ensuring our employees were compliant within company guidelines
- Responded to customer requests via telephone and email and effectively answered questions
- Remedy problems within a timely manner.
Business Analyst-Loan Administrative Specialist
Bank of America
Charlotte, NC
12.2019 - 04.2022
- Responsible for data accuracy and timely completion of the booking and collateral process
- Confident in my booking knowledge, able to assist teammates with complex scenarios
- Maintain accuracy in my bookings, able to work efficiently and effectively
- Input and verify evaluation of loan collateral while also setting up flood escrows and document ticklers
- Assist with training new hirers and perform special projects assigned by market leaders
- System Knowledge: Loan IQ, GFS, EDR, etc
Bank Teller
MEMBERS 1ST FEDERAL CREDIT UNION
York, PA
04.2019 - 10.2019
- Process member transactions such as deposits, withdrawals, loan payments, opening of accounts, cashing checks, handing night deposits, correcting discrepancies, balancing cash drawer
- Process 20+ transactions per hour while paying attention to detail and having no faults
- Assisted the supervisor with audits and daily balances of vault
- Quickly established credibility with members and remembered over 50 names of members, creating a unique rapport with my members.
Education
Bachelor Of Science Business Administration, Finance -
Shippensburg University, John L. Grove College of Business
05.2018
Skills
- Customer Service
- Leadership & Decision Making
- Financial Analysis
- Financial Accounting
- Risk Analysis
- Account Reconciliation
- Sale & Goal-oriented
- Financial Management
- Data entry & Reporting
- Compliance Analysis
- Analytical Thinking
Timeline
Agency & Special Products Services Analyst
Sumitomo Mitsui Banking Corporation
04.2022 - Current
Business Analyst-Loan Administrative Specialist
Bank of America
12.2019 - 04.2022
Bank Teller
MEMBERS 1ST FEDERAL CREDIT UNION
04.2019 - 10.2019
Bachelor Of Science Business Administration, Finance -
Shippensburg University, John L. Grove College of Business
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