Dylan Sikinger
Sanford,NC
Summary
Experienced Pharmacy Technician committed to enhancing customer satisfaction through technical expertise and effective communication. Proficient in computer software and adept at collaborative teamwork, contributing strong work ethics and leadership skills to any workforce. Dedicated to personal and professional growth, driven to excel independently and as part of a team.
Overview
6
6
years of professional experience
Work History
Pharmacy Technician
Walmart
06.2023 - 02.2024
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory promptly.
- Consistently enter and process over 50 prescriptions into the internal system daily.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Stocked, labeled, and inventoried medication to keep accurate records.
Installation Technician
Heaton Construction
05.2021 - 01.2022
- Delivered, loaded, unloaded, and installed appliances.
- Increased productivity by maintaining a well-organized work area and effectively managing time and resources during installations.
- Collaborated with sales and service departments to ensure seamless communication and coordination for all appliance installations.
- Applied mechanical skills to perform maintenance on equipment.
- Ensured compliance with local building codes and regulations when installing appliances, avoiding potential fines or violations.
Appliance Repair Technician
Laha's Appliance Repair
03.2020 - 05.2021
- Educated customers on the use, care, and adjustments of appliances.
- Troubleshot diverse problems across multiple appliance brands and models, demonstrating adaptability and expertise in the field.
- Maintained accurate records of all completed repairs, contributing to streamlined operations and better resource allocation.
- Increased repeat business through effective relationship-building strategies, including personalized follow-up communications after completing repairs.
- Disassembled, repaired, and reassembled equipment in good working order.
Pharmacy Technician
CVS Pharmacy
08.2018 - 02.2020
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Answered approximately 30 incoming phone calls daily and handled inquiries from customers and healthcare providers.
- Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
- Proactively identified potential issues or discrepancies in medication orders, collaborating closely with pharmacists to resolve them quickly.
- Maintained proper drug storage procedures, registries, and records for controlled drugs, ensuring strict adherence to regulations and patient safety.
Education
Bachelor of Science - Computer Science And Programming
University of North Carolina At Pembroke
Pembroke, NC05.2024
Associate of Science - Computer Science
Central Carolina Community College
Sanford, NC12.2019
Skills
- Computer Software Familiarity
- Software Development
- Cybersecurity Fundamentals
- Scripting Languages: Python, Javascript
- Programming Language: C, Java,
- Software Design
- Electrical understanding
- Confidentiality and HIPAA
- Team Collaboration
- Problem-solving skills
- Pharmaceutical Calculations
- Reliable
Timeline
Pharmacy Technician
Walmart
06.2023 - 02.2024
Installation Technician
Heaton Construction
05.2021 - 01.2022
Appliance Repair Technician
Laha's Appliance Repair
03.2020 - 05.2021
Pharmacy Technician
CVS Pharmacy
08.2018 - 02.2020
Bachelor of Science - Computer Science And Programming
University of North Carolina At Pembroke
Associate of Science - Computer Science
Central Carolina Community College
Similar Profiles
Leger ApollonLeger Apollon
Overnight Stocker at WalmartOvernight Stocker at Walmart
Amadou BahAmadou Bah
Sales Associate at WalmartSales Associate at Walmart
Shruti JadhavShruti Jadhav
Lead Department Manager at WalmartLead Department Manager at Walmart