Dylan Skinkis
Alvin
Summary
Dynamic professional poised for leadership with a strong focus on results-driven performance. Expertise in streamlining operations and enhancing team collaboration to achieve organizational objectives. Recognized for reliability and adaptability in navigating evolving challenges while consistently upholding high standards of excellence. Committed to fostering a culture of continuous improvement and innovation within teams.
Overview
11
11
years of professional experience
Work History
Supervisor
Starbucks
08.2024 - 12.2025
- Supervised 8–12 team members, delegating tasks in real time to meet operational needs
- Onboarded and trained new hires to ensure consistency with company standards
- Managed inventory tracking, ordering, and par adjustments to control waste and availability
- Oversaw cash handling, including vault management, change orders, and tip distribution
Lead Fraud Specialist, New-Hire Coach
Alorica
03.2022 - 09.2023
- Delivered technical support for financial tools and resolved fraud claims.
- Assisted with account inquiries, improving service efficiency.
- Conducted training, freeing up 30% of my direct manager’s schedule.
Finance & Accounting Specialist
Skinkis Construction
08.2017 - 03.2022
- Tracked job costs by project, monitoring labor, and materials to assess profitability
- Maintained accurate financial records in QuickBooks, ensuring audit readiness
- Reconciled bank, credit card, and loan accounts monthly
Teller
Cullen/Frost Bankers, Inc.
06.2015 - 08.2017
- Provided high-quality service across multiple branch locations.
- Developed a new filing system for Bank by Mail, enhancing operational efficiency.
- Achieved top rankings in new account referrals and assisted in training new tellers.
Education
Associate’s Degree - General Studies
Alvin Community College
06-2013
BBA - Economics
University of Texas At San Antonio
San Antonio, TXSkills
- Technical support for financial tools
- Effective communication, teamwork, adaptability, and emotional intelligence
- Technical support across diverse operating systems and devices
- Microsoft Windows, File Sharing Applications, and Microsoft Office
- Training and mentoring
- Staff management
Timeline
Supervisor
Starbucks
08.2024 - 12.2025
Lead Fraud Specialist, New-Hire Coach
Alorica
03.2022 - 09.2023
Finance & Accounting Specialist
Skinkis Construction
08.2017 - 03.2022
Teller
Cullen/Frost Bankers, Inc.
06.2015 - 08.2017
Associate’s Degree - General Studies
Alvin Community College
BBA - Economics
University of Texas At San Antonio