Dylan Smith
New Hope,PA
Summary
Highly organized and motivated Account Executive with a demonstrated track record of building relationships with clients, developing successful sales campaigns. Skilled in financial analysis, customer service and problem-solving. Experienced in coordinating activities with various departments to achieve strategic objectives.
Overview
5
5
years of professional experience
Work History
Account Executive
Grubhub
01.2023 - 03.2024
- Prospected and acquired new restaurant partners, successfully expanding the company's presence in the local market
- Conducted product demonstrations and presentations to showcase the benefits of Grubhub's platform, resulting in a 15% increase in new client acquisitions
- Maintained a deep understanding of the local restaurant industry, market trends, and competitor activities to identify business opportunities
- Negotiated and closed sales contracts, consistently meeting and exceeding monthly and quarterly revenue targets
- Collaborated with internal teams, including operations and customer support, to ensure a seamless onboarding process and ongoing partnership satisfaction
- Monitored and analyzed key performance indicators (KPIs) to assess the effectiveness of sales strategies and make data-driven recommendations for improvement.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Monitored service after sale and implemented quick and effective problem resolutions.
- Assisted in the onboarding process for new clients, ensuring a smooth transition into the company''s roster of accounts.
- Kept detailed records of daily activities through online customer database.
- Built diverse and consistent sales portfolio.
- Qualified leads, built relationships and executed sales strategies to drive new business.
Logistics Specialist
Diggs Pet
03.2020 - 09.2022
- Analyzed data from arriving shipments from overseas vendors and maintained tables with arrivals and departures
- Completed large quantity of manual sales orders that ranged from $4,000 to $25,000
- Worked closely with the distribution warehouse and ensured all sales orders arrived by the dates requested
- Close communication with all departments
- Coordinate with the in-house sales team to promote accurate and timely processing of orders for customers
- Administer and maintain inventory control program systems.
Operations and Associate
Dudes With a Truck - Mercer County
05.2019 - 12.2021
- Managed budgets and an understanding of company P&L
- Coached and developed new associates and saw them flourish
- Ordered a crew and ensured proper maintenance and review of company tools and trucks
- Marketed and promoted the services: junk removal, moving, organizing
- Managed high-level customer engagements
- Lead pricing and contracting efforts.
Education
Bachelor of Science - Entrepreneurship -
Drexel University
Philadelphia, PA06.2022
Skills
- Business development and planning
- Data Analysis
- Sales Presentation
- Contract Negotiation
- Pipeline Management
- Salesforce
- Customer Service
- Microsoft Office Suite
- Shopify
- Cin7
- Needs Assessment
- Account Management
Timeline
Account Executive
Grubhub
01.2023 - 03.2024
Logistics Specialist
Diggs Pet
03.2020 - 09.2022
Operations and Associate
Dudes With a Truck - Mercer County
05.2019 - 12.2021
Bachelor of Science - Entrepreneurship -
Drexel University