Dylan Smith
Brooklyn,NY
Summary
Marketing and communications professional with experience in digital marketing, social media strategy, content creation, visual design, and project coordination. Skilled at developing engaging campaigns, creating digital and print marketing materials, managing content across platforms, and supporting creative organizations through thoughtful communication and strong organizational skills. Brings a unique blend of marketing expertise, creative problem-solving, and customer engagement, with a passion for connecting audiences with art, culture, and meaningful experiences.
Overview
6
6
years of professional experience
Work History
Social Media Coordinator
RPM App
01.2026 - Current
- Develop and manage Instagram content to increase brand awareness and audience engagement.
- Create promotional graphics, photography, and marketing copy for digital campaigns.
- Assist with campaign planning, scheduling, and community management.
- Monitor engagement metrics to improve content performance.
- Collaborate with clients to support promotional initiatives.
Tour Manager (Freelance)
Brand New Companion
01.2026 - Current
- Coordinate project timelines, travel logistics, and communications across multiple stakeholders.
- Design promotional brochures and marketing materials for print and digital distribution.
- Produce photography and social media content supporting promotional campaigns.
- Manage multiple projects simultaneously while meeting deadlines in fast-paced environments.
Floral Designer
Brownstone Botanical
06.2024 - Current
- Design custom floral arrangements for retail orders, events, and seasonal collections.
- Prepare and process fresh flowers to ensure quality and longevity.
- Assist with creating visually engaging floral displays for the shop and pop-up events.
- Set up and break down pop-up flower installations.
- Maintain an organized, efficient workspace while supporting daily shop operations.
- Collaborate with the floral team to fulfill customer orders while maintaining high design standards.
Fulfillment Coordinator
Relix Media Group
06.2024 - Current
- Coordinate fulfillment operations for magazines, apparel, and merchandise.
- Maintain inventory accuracy and improve workflow efficiency.
- Partner with multiple departments to ensure timely order fulfillment.
- Support operational planning and logistics.
Runner
Brooklyn Bowl
05.2024 - Current
- Deliver exceptional guest experiences in a high-volume entertainment venue.
- Collaborate with staff across departments to support daily operations and live events.
- Adapt quickly to changing priorities while maintaining professionalism.
- Build strong communication and problem-solving skills through direct guest interaction.
Marketing Intern
Relix Media Group
06.2024 - 09.2024
- Planned and executed digital promotional campaigns using WordPress and PromoSimple.
- Published digital magazine content while ensuring brand consistency and quality standards.
- Maintained digital assets and marketing databases.
- Supported audience engagement initiatives and subscription marketing campaigns.
- Collaborated with editorial and marketing teams on promotional strategies.
Administrative Assistant
South Carolina ETV
12.2023 - 04.2024
- Managed office logistics, supply procurement, and invoice processing.
- Maintained organized administrative records and documentation.
- Produced printed materials while meeting production deadlines.
- Supported daily operations across multiple departments.
Customer Service Representative
DFTBA Records
08.2022 - 01.2023
- Delivered responsive customer support through email and online platforms.
- Processed orders, returns, and exchanges using Shopify and ShipHero.
- Coordinated shipping logistics and maintained accurate order records.
- Resolved customer issues while maintaining excellent service standards.
Processing Department Manager
Bitterroot Flower Shop
09.2020 - 08.2022
- Supervised daily workflow for a small production team.
- Coordinated scheduling and inventory preparation.
- Maintained quality standards and efficient operational processes.
- Delegated responsibilities and supported team productivity.
Education
Integrated Marketing and Communications - Minor in Business Administration
University of Mississippi
Oxford, MS05-2020
Skills
- Artist & Talent Relations
- Administrative Support
- Live Event Production Support
- Promotional Marketing & Campaigns
- Content Creation & Photography
- Relationship Building
- Cross-Functional Team Collaboration
- Merchandising & Inventory Management
- Microsoft Office Suite (Excel, Word, PowerPoint)
- PromoSimple
- Music Industry Operations
- Event & Tour Coordination
- Booking & Venue Coordination
- Social Media Management
- Customer Experience & Hospitality
- Project & Logistics Coordination
- Attention to Detail
- Food & Beverage Operations
- Google Workspace
- WordPress
- Adobe Creative Suite
- Problem Solving & Conflict Resolution
- Adaptability in Fast-Paced Environments
- Strong Written & Verbal Communication
- Time Management & Organization
Timeline
Social Media Coordinator
RPM App
01.2026 - Current
Tour Manager (Freelance)
Brand New Companion
01.2026 - Current
Floral Designer
Brownstone Botanical
06.2024 - Current
Fulfillment Coordinator
Relix Media Group
06.2024 - Current
Marketing Intern
Relix Media Group
06.2024 - 09.2024
Runner
Brooklyn Bowl
05.2024 - Current
Administrative Assistant
South Carolina ETV
12.2023 - 04.2024
Customer Service Representative
DFTBA Records
08.2022 - 01.2023
Processing Department Manager
Bitterroot Flower Shop
09.2020 - 08.2022
Integrated Marketing and Communications - Minor in Business Administration
University of Mississippi