Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Steele

Piketon

Summary

Proven track record of enhancing customer satisfaction and streamlining processes, as demonstrated at Spark Delivery. Skilled in GPS technology and problem-solving, with a strong ability to work both independently and as part of a team. Excelled in maintaining a positive attitude and achieving quality assurance in high-pressure environments, significantly improving efficiency and customer service.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Spark Delivery
01.2024 - Current
  • Deliver packages to customer doorsteps and business offices.
  • Complete on-time deliveries by choosing best and most efficient routes.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operate vehicle safely in highly congested areas with no traffic violations.
  • Complete rush deliveries on tight timetables to satisfy customer needs.
  • Maintain upbeat, positive attitude in busy, customer-focused environment.

Automotive Detailer

Hometown Chillicothe
01.2023 - 12.2023
  • Collaborated with team members to ensure consistent quality and timely completion of tasks.
  • Exceeded performance expectations while working efficiently under pressure during peak business hours or tight deadlines.
  • Improved customer satisfaction by providing thorough interior and exterior detailing services.
  • Streamlined the detailing process, reducing turnaround time for customer vehicles.
  • Maintained a clean and organized work environment for efficient detailing processes.

Delivery Driver

Pizza Hut
11.2021 - 12.2023
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.

Online Grocery Pickup

Walmart
09.2020 - 11.2021
  • Managed multiple priorities simultaneously, consistently meeting or exceeding deadlines for order completion and pickup times.
  • Improved customer satisfaction by efficiently and accurately fulfilling online grocery orders.
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Tracked substitutions and informed customers of changes.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.

Cashier/Money Services

Kroger
07.2019 - 09.2020
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.

Pick-Up/Site To Store

Walmart
05.2018 - 07.2019
  • Managed tight deadlines by efficiently prioritizing tasks and maintaining clear communication with team members.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Helped customers locate products and checked store system for merchandise at other sites.

Cook

Little Caesars
05.2016 - 03.2018
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.

Education

High School Diploma -

Waverly High School
Waverly, OH
06.2016

Skills

  • Positive Attitude
  • Customer Service
  • Valid Driver's License
  • Ability to Work With a Team or Independently
  • Attention to Detail
  • Time Management
  • Dependable and reliable
  • Problem-Solving
  • Stocking and Inventory
  • Quality Assurance

Timeline

Delivery Driver

Spark Delivery
01.2024 - Current

Automotive Detailer

Hometown Chillicothe
01.2023 - 12.2023

Delivery Driver

Pizza Hut
11.2021 - 12.2023

Online Grocery Pickup

Walmart
09.2020 - 11.2021

Cashier/Money Services

Kroger
07.2019 - 09.2020

Pick-Up/Site To Store

Walmart
05.2018 - 07.2019

Cook

Little Caesars
05.2016 - 03.2018

High School Diploma -

Waverly High School

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Dylan Steele