DYLAN STOKESBERRY
Winter Garden,FL
Summary
I am a high school graduate and soon to be college student at Valencia Community College. I reside in the Winter Garden/Ocoee area. I have 2.5 years experience in the customer service industry and am looking for a new opportunity to expand my work experience and knowledge. I am certain I would be an asset with my dedication, eagerness to learn and high capacity for technical and customer-based skills.
Overview
5
5
years of professional experience
Work History
Fulfillment Clerk
Lowes Home Improvment
04.2023 - 05.2024
- Optimized time management skills by dealing with 100's of orders on a daily basis .
- Conducted routine audits of inventory levels, identifying discrepancies early on to prevent any negative impact on order fulfillment processes or customer satisfaction ratings.
- Collaborated with team members to complete large orders quickly, increasing overall productivity levels.
- Supported fellow team members during high-volume periods, ensuring smooth operations during peak times of the year.
- Demonstrated flexibility by adapting to various roles within the warehouse as needed, quickly becoming proficient in multiple areas of operations.
Stocker
Regency Wine & Liquor
06.2022 - 02.2023
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently lifted materials weighing as much as 50 pounds.
Cashier / Customer Service Dept
Publix at Plantation Groves
08.2019 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Built relationships with customers to encourage repeat business.
- Assisted customers with returns, refunds and resolving transaction issues.
Education
High School Diploma -
West Orange High School
Winter Garden, FL12.2019
GED -
FLVS
Winter Garden, FL04.2020
Skills
- 25 years of customer service experience
- Cash register accountability & accuracy
- All Microsoft applications, Java-Script and C capabilities
- Excellent ability to follow direction and respond quickly in a fast paced environment
- Forklift Operation
- Loading and unloading
- Willing to Learn
References
- Susan Datres, Florida Dept of Business & Professional Regulation, (850) 241-3587
- Nick Alvarado, Target Stores, (407) 907-7344
Hobbies and Interests
- Roper YMCA Member
- Soccer Teams - YMCA, Sunridge Middle School, RUSH Soccer Leage
- Computer Hardware & Software
- Physical Fitness and Weightlifting
Soccer, Volleyball, Basketball
Was the Captain for my Middle school. Played Club soccer for 5 years, As well as high school Soccer. As for Basketball and Volleyball i only played locally with friends.
Timeline
Fulfillment Clerk
Lowes Home Improvment
04.2023 - 05.2024
Stocker
Regency Wine & Liquor
06.2022 - 02.2023
Cashier / Customer Service Dept
Publix at Plantation Groves
08.2019 - 03.2022
High School Diploma -
West Orange High School
GED -
FLVS