Dylan Loucks
Glendora,California
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
1
1
Certification
16
16
years of professional experience
Work History
Service Professional
Aptive Pest Control
03.2026 - 11.2026
- Delivered exceptional customer service by promptly addressing inquiries and effectively resolving concerns.
- Conducted thorough inspections to identify pest issues and recommend appropriate treatment solutions.
- Recorded service visits and customer interactions accurately using company software systems to ensure data integrity.
- Assisted in the preparation and application of pest control products, ensuring compliance with safety regulations.
- Trained new employees on best practices and company procedures, enhancing onboarding experience and knowledge transfer.
Delivery Driver
DoorDash
09.2023 - 02.2025
- Delivered food orders, ensuring timely and accurate service to enhance customer satisfaction.
- Navigated routes using GPS technology to minimize delivery times and improve service reliability.
- Communicated with customers about order status and resolved issues to maintain positive experience.
- Maintained vehicle cleanliness and performed regular maintenance checks to ensure safety.
Demolition Worker
Gary's Demolition Service
01.2019 - 03.2019
- Removed structures and debris, ensuring minimal disruption to surrounding areas.
- Collaborated with team members to ensure timely completion of demolition projects.
- Conducted site assessments to identify hazards and prepare for safe demolitions.
- Coordinated business functions to support smooth operations and improve customer service response.
- Supported business operations at family-owned establishment during brief tenure.
Sales Associate
Armstrong's Gardening Center
01.2014 - 06.2014
- Guided customers in selecting gardening products tailored to their specific needs, enhancing overall shopping satisfaction.
- Advised customers on plant care and maintenance techniques, fostering improved customer satisfaction.
- Resolved customer inquiries and complaints effectively, ensuring a positive shopping environment.
- Organized displays and ensured product availability, contributing to a seamless shopping experience.
- Facilitated customer departures by helping them transport their purchases to cars.
- Built customer loyalty and retention by delivering excellent shopping experiences.
Camp Counselor
Red Dragon Martial Arts Academy
05.2011 - 08.2011
- Supervised daily activities, ensuring safety and promoting engagement among campers.
- Developed and implemented age-appropriate martial arts curriculum for diverse skill levels.
- Facilitated team-building exercises, enhancing cooperation and respect among participants.
- Mentored junior counselors, providing training on best practices in child supervision and conflict resolution.
- Evaluated camper performance and provided constructive feedback, fostering personal growth and boosting confidence.
Education
High School Diploma -
Glendora High School
Glendora, CA05-2015
Skills
- Pest identification
- Service documentation
- Inventory management
- Customer service
- Complaint resolution
- Upselling strategies
- Sales strategies
- Service orientation
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Reliability
- Organizational skills
- Team leadership
- Navigation skills
- Industry expertise
- Inventory control
Certification
- Licensed Pest Control Professional
Languages
English
Timeline
Service Professional
Aptive Pest Control
03.2026 - 11.2026
Delivery Driver
DoorDash
09.2023 - 02.2025
Demolition Worker
Gary's Demolition Service
01.2019 - 03.2019
Sales Associate
Armstrong's Gardening Center
01.2014 - 06.2014
Camp Counselor
Red Dragon Martial Arts Academy
05.2011 - 08.2011
High School Diploma -
Glendora High School