Dylan Valentin
Bronx
Summary
Experienced retail sales associate with expertise in customer service and sales optimization. Proven track record of enhancing product displays and driving significant sales growth. Strong relationship-building skills lead to increased customer loyalty and repeat business. Diverse skill set developed through various roles in the retail and youth development sector.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Fleet Feet UWS
New York
08.2024 - Current
- Assisted customers in product selection and provided tailored recommendations.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Operated point-of-sale systems efficiently for customer transactions.
- Collaborated with team members to achieve daily sales goals.
- Managed inventory levels and restocked shelves as needed.
- Handled customer inquiries and resolved issues promptly and professionally.
- Educated customers on product features and benefits during interactions.
- Led team in executing daily operational tasks efficiently and effectively.
- Mentored junior staff, providing guidance on best practices and procedures.
Youth Group Leader
DFOY
Bronx
06.2022 - 05.2024
- Designed age-appropriate activities that fostered teamwork and leadership skills.
- Mentored individual youth, providing guidance and support for personal development.
- Developed age-appropriate activities for the group.
- Encouraged positive behavior among the group members.
- Facilitated team building exercises to encourage collaboration and communication.
- Addressed any conflicts between youth members in a professional manner.
- Assisted with planning, organizing, and executing special events.
- Established clear expectations of behavior for the group members.
Sales Associate
H&M
Yonkers
06.2021 - 08.2021
- Assisted customers in product selection and provided tailored recommendations.
- Maintained cleanliness and organization of sales floor and stockroom areas.
- Operated point-of-sale systems efficiently for customer transactions.
- Collaborated with team members to provide stellar customer service
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
524 W 59th St, New York, NY 1001905-2025
Skills
- Customer service
- Problem solving
- Team collaboration
- Effective communication
- Leadership development
- Conflict resolution
- Psychology Concepts
- Understanding of human psychology
Affiliations
- Kickboxing and martial arts background lasting 16 years
- High School Varsity Lacrosse Captain
- Attended United States Marine Corps OCS in both 2024 and 2025
- College Honors Program
- Avid fitness enthusiast
- Lifelong student
Accomplishments
- Successful Capstone Project: Risk Factors Connected to Terrorist and Gang Group Membership
- Graduated with Latin Honors from College
- Achieved Deans List in both High School and College
- Promoted to Team Lead in current job
References
References available upon request.
Timeline
Retail Sales Associate
Fleet Feet UWS
08.2024 - Current
Youth Group Leader
DFOY
06.2022 - 05.2024
Sales Associate
H&M
06.2021 - 08.2021
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice