Dylan Van Der Bank
Gig Harbor
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
8
8
years of professional experience
Work History
Crew Member Cook
Qdoba
04.2023 - Current
- Improved customer satisfaction by efficiently preparing and serving food orders in a timely manner.
- Maintained a clean and organized kitchen environment for optimal food safety and quality assurance.
- Assisted with inventory management, ensuring adequate stock levels for uninterrupted service.
- Collaborated with team members to provide seamless customer service during peak hours.
- Trained new crew members on proper cooking techniques, food safety practices, and company policies.
- Contributed to positive workplace morale through effective communication and teamwork skills.
General Manager
Burger King
04.2022 - 12.2022
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Managed a diverse team, fostering a positive work environment and high employee satisfaction.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Established comprehensive employee training programs to develop skills, improve productivity, and maintain compliance with industry regulations.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
Assistant General Manager
Burger King
07.2020 - 04.2022
- Increased customer satisfaction by addressing and resolving concerns in a timely manner.
- Developed and implemented new operational procedures, streamlining daily tasks and improving overall efficiency.
- Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
- Mentored staff members, fostering a supportive work environment that enhanced employee performance and retention.
- Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
- Optimized scheduling practices to ensure appropriate coverage during peak hours while minimizing labor costs.
Crew Member
Burger King
04.2016 - 07.2020
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Contributed to increased sales by upselling menu items and promoting special offers.
- Ensured accurate order fulfillment with diligent attention to details while assembling meals.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
- Supported inventory management efforts by accurately tracking stock levels and reporting low supplies to supervisors.
Education
No Degree - EMT Certification
Tacoma Technical College
Tacoma, WA06.2022
High School Diploma -
Peninsula High School
Gig Harbor, WA06.2018
Skills
- Sanitation Procedures
- Staff Training and Development
- Team Leadership
- Staff Development
- Strategic Planning
- Verbal and written communication
Timeline
Crew Member Cook
Qdoba
04.2023 - Current
General Manager
Burger King
04.2022 - 12.2022
Assistant General Manager
Burger King
07.2020 - 04.2022
Crew Member
Burger King
04.2016 - 07.2020
No Degree - EMT Certification
Tacoma Technical College
High School Diploma -
Peninsula High School