Dylan Veith

Lead assigned crew to ensure completion of jobs in a way that meets company productivity,

quality, and safety targets.

- Assign tasks to crew members. Train new crew members to work efficiently and safely.

- Layout forms, height, pitch, etc.

- Ensure the truck is loaded correctly with proper tools and equipment.

- Complete vehicle inspection checklists are completed before starting the day.

- Organize layout, set up, and concrete pouring.

- Ensure job site conditions for safety and job quality. Notify the Project Manager of any changes

or issues.

- Leave the job site clean and orderly upon completion of work.

- Company tools and equipment kept clean and in working condition.

- Complete all required internal reporting documents. Notify the Project Manager of any

absences daily.

- Final quality review of all job sites

- Attend required meetings.

- Other duties as assigned.

• Trained new employees and delegated daily tasks and responsibilities.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Helped store management meet standards of service and quality in daily operations.
• Enforced company policies and regulations with employees.
• Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
• Provided ongoing support to employees during challenging situations, offering guidance on problem-solving techniques for improved efficiency outcomes.
• Improved customer satisfaction rates with consistent quality checks and timely resolution of complaints.
• Maintained workplace safety by enforcing strict adherence to company policies and industry regulations.
• Served as a liaison between employees and upper management effectively facilitating communication that bridged any existing gaps.
• Resolved conflicts among team members diplomatically, promoting a harmonious work atmosphere conducive to collaboration.
• Reduced employee turnover rate by fostering a positive work environment and addressing staff concerns promptly.
• Conducted routine inspections to check quality and compliance with established specifications.
• Increased sales performance through effective upselling techniques and staff training initiatives.
• Conducted regular performance evaluations, providing constructive feedback to help employees grow professionally.
• Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
• Resolved conflicts between employees to maintain positive and productive work environments.
• Increased customer satisfaction and grew business by maintaining close relationships with customers.
• Supervised ongoing daily production phases.
• Planned, organized and monitored resources to deliver efficient use of labor, equipment and materials.