Dylan Vo
Porter Ranch,CA
Summary
Proven Client Relationship Manager with a track record of fostering business growth and strengthening client relationships at Hedge Fund. Expert in customer engagement and client needs assessment, demonstrated through successful relationship building and management. Skilled in multitasking and adapting to new situations, ensuring client satisfaction and retention.
Overview
5
5
years of professional experience
Work History
Client Relationship Manager
Hedge Fund
08.2023 - Current
- Maintained detailed records of all client interactions, ensuring accuracy in account management and reporting activities.
- Developed strong rapport with clients through consistent follow-up and attention to detail.
- Facilitated smooth onboarding experiences for new clients, guiding them through product setup and training procedures.
- Strengthened client relationships by maintaining regular communication and addressing concerns promptly.
Server
Kings Burger Got Sushi
09.2024 - 01.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Mcdonalds
McDonald's Restaurant
06.2022 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Server Assistant
Dc Cafe Donuts
06.2020 - 06.2022
- Greeted customers warmly to provide exceptional customer service.
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
- Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
Education
Associate of Science - Business Administration And Management
Pasadena City College
Pasadena, CA07.2028
Skills
- Business growth strategies
- Relationship building and management
- Customer Engagement
- Client Needs Assessment
Timeline
Server
Kings Burger Got Sushi
09.2024 - 01.2025
Client Relationship Manager
Hedge Fund
08.2023 - Current
Mcdonalds
McDonald's Restaurant
06.2022 - 08.2022
Server Assistant
Dc Cafe Donuts
06.2020 - 06.2022
Associate of Science - Business Administration And Management
Pasadena City College
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