Dylan Vondersaar
Spokane,WA
Summary
Resourceful Warehouse Manager with 3 years of experience directing airport warehouse operations. Talented in recruiting, hiring, training and scheduling employees to sustain production needs. Professional and clear communicator successful in managing efficiency while boosting morale through constructive employee feedback and staff reviews.
Overview
10
10
years of professional experience
Work History
Storeroom Manager
HMSHost
Spokane, WA
04.2023 - 09.2023
- Optimized staff scheduling to meet fluctuating demands, ensuring adequate coverage during peak periods without exceeding labor costs.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
- Recorded information, shortages, and discrepancies to keep records current and accurate.
- Assisted in the selection of new inventory management software, contributing to a more efficient and user-friendly system.
- Facilitated clear communication between warehouse teams and other departments within the organization for seamless operations integration.
KC-135 Crew Chief
USAF
Worldwide
03.2017 - 03.2023
- Demonstrated commitment to excellence under pressure during rapid response situations requiring accelerated turnaround times for mission-critical aircraft.
- Improved flight safety through diligent troubleshooting and timely repair of KC-135 systems.
- Collaborated with supply chain personnel to expedite procurement of essential parts for timely repairs.
- Analyzed and troubleshot aircraft systems to identify and fix issues.
- Bolstered unit morale and camaraderie by fostering a positive, respectful, and inclusive work environment.
Warehouse Picker
Amazon
Whitestown, IN
07.2016 - 03.2017
- Followed orders precisely for correct items, sizes and quantities.
- Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Assisted in training new warehouse pickers, sharing best practices and fostering a positive work environment.
- Transported merchandise pallets to move in warehouse.
Call Center Representative
Verizon Wireless
Muncie, IN
07.2015 - 07.2016
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Maintained detailed records of customer interactions, streamlining communication efforts between various departments.
- Increased efficiency and performance by monitoring team member productivity and providing feedback.
- Developed and updated databases to handle customer data.
- Established trust with clients by accurately addressing their concerns and offering appropriate resolutions based on their needs.
Manager
Marathon Gas Station
Cicero, IN
04.2013 - 06.2015
- Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Developed and implemented business strategies to achieve business goals and stay competitive.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Education
No Degree - Physical Therapy
High School Diploma -
05.2010
Skills
- Quality Assurance
- Training and mentoring
- Inventory Management
- Problem Solving Prowess
- Interpersonal relationship building
- Time Management Aptitude
- Continuous Learning Attitude
- Schedule Management
- Task Prioritization
- Staff Supervision
Timeline
Storeroom Manager - HMSHost
04.2023 - 09.2023
KC-135 Crew Chief - USAF
03.2017 - 03.2023
Warehouse Picker - Amazon
07.2016 - 03.2017
Call Center Representative - Verizon Wireless
07.2015 - 07.2016
Manager - Marathon Gas Station
04.2013 - 06.2015
Eastern Washington University - No Degree, Physical Therapy
Hamilton Heights High School - High School Diploma,