Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dylan Wall

Yadkinville,NC

Summary

Experienced with project assistance and teamwork. Utilizes strong organizational skills to manage tasks efficiently. Knowledge of effective communication and time management to support team objectives.


Experienced with planning and executing comprehensive project plans. Utilizes strong leadership and organizational skills to guide teams and ensure project milestones are met.


Professional with strong expertise in client retention and contract renewals. effective communication, problem-solving, and negotiation skills that drive customer satisfaction and proven ability to build relationships and manage accounts.

Overview

2
2
years of professional experience

Work History

Project Manager

Pelagio Gutters and More
02.2025 - Current
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Planned, designed, and scheduled phases for large projects.
  • Established effective communication among team members for enhanced collaboration and successful project completion.
  • Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.

Account Renewal Specialist

Tax Protection Plus
10.2024 - 02.2025
  • Increased client satisfaction by building strong relationships and addressing their needs promptly.
  • Conducted follow-ups with clients to ensure continued satisfaction with products or services provided.
  • Increased customer retention by proactively identifying and resolving potential issues.
  • Communicated with customers to resolve common title issues.

Volunteer

Teen Court
02.2023 - 10.2024
  • Represented organization positively and professionally while providing community with much-needed services.
  • Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.

Intern

Yadkin County Sheriff's Office
06.2023 - 05.2024
  • Organized events, workshops, and training for departmental staff members. Shadowed experienced professionals to gain insight into various roles and responsibilities within the organization
  • Maintained confidentiality when handling sensitive information or documents Assisted with daily administrative tasks such as filing, photocopying, and maintaining records
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
  • Sorted and organized files, spreadsheets, and reports.

Education

Yadkin Early College
Yadkinville, NC

Skills

  • Positive attitude
  • Teamwork and collaboration
  • Organized and efficient
  • Problem-solving
  • Customer service
  • Client relations
  • Customer satisfaction
  • Sales development
  • Upselling
  • Contract negotiation
  • Project planning
  • Project scheduling

Timeline

Project Manager

Pelagio Gutters and More
02.2025 - Current

Account Renewal Specialist

Tax Protection Plus
10.2024 - 02.2025

Intern

Yadkin County Sheriff's Office
06.2023 - 05.2024

Volunteer

Teen Court
02.2023 - 10.2024

Yadkin Early College

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Dylan Wall