Summary
Overview
Work History
Education
Skills
Locations
Extracurricular Activities
Timeline
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Dylan Woodgate

Chester Springs,PA

Summary

Dedicated professional with extensive experience in customer service and financial roles. Proven track record in managing daily business operations, enhancing client experiences, and supporting financial accuracy through effective team collaboration and project management.

Overview

6
6
years of professional experience

Work History

Shift Manager

Marsh Creek Water Sports
Downingtown, PA
03.2024 - 08.2025
  • Oversaw daily operations for million-dollar local business, ensuring smooth service delivery.
  • Onboarded new hires and coordinated staff management on shift to optimize team performance.
  • Resolved escalated customer complaints with empathy and courtesy, enhancing overall customer satisfaction.
  • Engaged with customers to facilitate equipment purchases and enhance rental experiences.
  • Assisted with e-commerce, in-person, and phone sales of specialty water-sport products, including boats over $1,000.00.
  • Led group tours of up to 36 customers with motor-powered boats, kayaks, and paddle boards, including night tours.
  • Unlocked facility each morning and secured equipment before closing at night.

Consulting Accountant Internship

RKL LLP
Exton, PA
09.2024 - 12.2024
  • Reviewed clients' financial records, including bank statements and investment accounts, ensuring accuracy through thorough cross-referencing with other documentation.
  • Developed and organized spreadsheets for data management and client records, facilitating financial analysis and allowing accountants to prioritize client interactions.
  • Developed hands-on experience in financial accounting, forensic accounting, and market research.
  • Collaborated with colleagues using communication tools in a remote work environment, ensuring seamless project management across multiple locations.
  • Communicated effectively across multiple offices while multitasking various projects and managing time for school.

Customer Service

Marsh Creek Water Sports
Downingtown, PA
09.2019 - 03.2024
  • Orientated and educated rental customers on water sport equipment use and safety, serving up to 850 customers daily.
  • Assisted and deployed rental fleet of motorboats, kayaks, and paddle boards, averaging 300 boat rentals a day.
  • Safely navigate and secure motorboats, instructing customers on safe loading, proper use, and emergency procedures.
  • Set up and dismantled waterfront equipment, ensuring readiness for daily rentals of motorboats, kayaks, paddles, SUPs, and life vests.
  • Managed seasonal operations, optimizing workflow during peak spring, summer, and fall months.

Warehouse Delivery Loader

UPS
West Chester, PA
12.2023 - 01.2024
  • Loaded packages into delivery vans, ensuring adherence to on-time delivery schedules.
  • Collaborated with supervisors to organize trucks and loading bays by city, optimizing loading efficiency.
  • Engaged with various departments within the warehouse to enhance understanding of operations and supply chain.

Kitchen Assistant, Cook, and Oyster Shucker

Ludwig’s Grill and Oyster Bar
Glenmoore, PA
08.2020 - 04.2023
  • Trained and supervised new kitchen team members, fostering adherence to food safety standards and enhancing workflow efficiency.
  • Prepared ingredients for menu items following established recipes and guidelines.
  • Assisted chefs in plating dishes, ensuring high presentation standards and customer satisfaction.
  • Maintained cleanliness of kitchen equipment and workstations throughout shifts.
  • Advanced through restaurant and hospitality roles, executing responsibilities as dishwasher, line cook for appetizers, front of house service, and oyster shucker to ensure seamless kitchen operations.

Seasonal Ski Instructor

Bear Creek Mountain Resort
Lehigh Valley, PA
11.2022 - 03.2023
  • Led ski lessons for groups of up to 10, tailoring instruction for children (aged 5+) and adults to enhance skill development and enjoyment.
  • Instructed skiing techniques to groups of varying skill levels, enhancing overall enjoyment and confidence.
  • Designed tailored lesson plans that addressed unique student needs, fostering skill development and engagement.
  • Taught basic skiing skills and safety protocols, fostering confidence through engaging exercises and individualized support.
  • Demonstrated safety protocols and proper equipment usage, ensuring student safety and confidence on the slopes.

Education

BBA - Finance Major, Economics Minor

Bloomsburg University of Pennsylvania
Bloomsburg, PA
05-2027

Skills

  • Financial analysis
  • Financial modeling
  • Financial reporting
  • Data management
  • Project management
  • Team collaboration
  • Client communication

Locations

  • Home, Chester Springs, PA
  • Academic, Bloomsburg, PA

Extracurricular Activities

Zeta Psi Fraternity, Vice President, 05/25, Present, Lead fraternity of 50+ members., Collaborate with executive board members to plan events, manage budgets, recruit new members, and liaise with alumni and national representatives., Network and collaborate with other fraternity and sorority groups and executive chairs., Managed and led a merger with another fraternity, doubling membership in a semester. 

Zeta Psi Fraternity, Treasurer, 02/24, 05/25, Maintained the fraternity’s budget ($8,000-$10,000 per semester), including collecting dues, fines, and payments for activities from members, budgeting for events, etc., Spent the year improving the responsibilities of the role by keeping more accurate records of transactions, especially with income from individual fundraising and expenses from events and parties., Record kept all transactions in Excel and provided budgetary updates to members and leaders., Began sinking more money into our bank account at the end of the semester, instead of reckless spending, even as little as a few hundred dollars or up to a grand a semester, to help pay for future expenses. 

Bloomsburg IFC (Interfraternity Council), VP of Finance, 04/24, 12/24, Liaise with on and off-campus organizations and businesses., Created and managed event budgets and spending. Assigned to a tight budget, where most funding came from fraternities and was allocated to national organizations for membership and insurance, having only roughly $7,000 being managed., Assessed and collected fines or outstanding payments from members or other organizations., Deposited funds and maintained records in Excel. 

Bloomsburg Pi Sigma Epsilon, 10/25- Present, Learnt networking skills, gaining resume and job search help. Attended weekly meetings, often gaining exposure from different business from multiple industries.

Bloomsburg Investment Group (BIG), 09/23, 04/24, Discussed current market trends and investment news., Attended events with prominent speakers, ranging from Alumni to professional traders., Gained familiarity with Bloomberg., Executed live market trades throughout the academic year with strong financial performance.

Timeline

Consulting Accountant Internship

RKL LLP
09.2024 - 12.2024

Shift Manager

Marsh Creek Water Sports
03.2024 - 08.2025

Warehouse Delivery Loader

UPS
12.2023 - 01.2024

Seasonal Ski Instructor

Bear Creek Mountain Resort
11.2022 - 03.2023

Kitchen Assistant, Cook, and Oyster Shucker

Ludwig’s Grill and Oyster Bar
08.2020 - 04.2023

Customer Service

Marsh Creek Water Sports
09.2019 - 03.2024

BBA - Finance Major, Economics Minor

Bloomsburg University of Pennsylvania
Dylan Woodgate