Dylan M. Boettcher
Special Education Student Success Coach
Mankato,MN
Summary
I am a hard-working, well-mannered people person with a vast variety of job experience and the various skills that have come with them. I enjoy connecting with colleagues and persons served in a passionate work environment, speaking, listening, and collaborating to be successful. I am nearing a degree in Special Education and although that is my passion, I feel that I am versatile and can fit in many different work environments and fields.
Overview
16
16
years of professional experience
11
11
years of post-secondary education
Work History
Special Education Student Success Coach
Independent School District 77
Mankato, Minnesota
12.2019 - Current
- Provided support and guidance to students experiencing behavioral, academic and personal troubles.
- Investigated complaints and worked with students, parents and teachers on finding positive resolutions.
- Provided support and assistance to curriculum development professionals for students and their systems.
Server
Weggy's On Campus
Mankato, Minnesota
03.2019 - 07.2019
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served food and beverages promptly with focused attention to customer needs.
Crew Leader
Maverick Lawn Care
Mankato, MN
02.2019 - 12.2021
- Operated landscaping equipment with focus on safety and machine longevity.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Evaluated status of lawn conditions and met directly with customers to create lawn care programs specific to needs and preferences.
- Maintained grounds by trimming, weeding, and general clean-up.
Crew Leader
Arnold's Supply And Kleenit
Rochester, MN
06.2018 - 01.2019
- Operated landscaping equipment with focus on safety and machine longevity.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Handled hedge, bush, and shrub trimming.
- Evaluated status of lawn conditions and met directly with customers to create lawn care programs specific to needs and preferences.
- Maintained grounds by trimming, weeding, and general clean-up.
Server
Applebee's Grill + Bar
Rochester, MN
06.2018 - 12.2018
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Served food and beverages promptly with focused attention to customer needs.
Program Assistant
SMB Homes: The Next Step Day Program
Rochester, Minnesota
09.2017 - 06.2018
- Assisted with planning and coordinating day-to-day and special program activities for adults with mental illness and/or traumatic brain injuries.
- Supported planning and coordination of adaptive programs and associated activities.
- Managed both digital and physical filing systems and retrieved documents as required.
Delivery and Warehouse
Earl Johnson Furniture
Mankato, Minnesota
01.2017 - 07.2017
- Prepare and deliver orders without causing damage or harm to product
- Maintain good relationship with customers, leave an excellent last impression of the store, load/unload trucks, drive forklift.
Restaurant Busser
Olive Garden
Mankato, Minnesota
08.2016 - 01.2017
- Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Lawn Care Specialist
Peter's Lawn Care
Mankato, Minnesota
03.2016 - 09.2016
- Provided expert lawn care, mulching, aerating and trimming around walks, walls, and flower beds.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Maintained routine landscaping schedules to boost lawn health.
- Operated varied types of lawn care vehicles, following safety protocols to prevent accidents.
- Maintained and serviced lawn care equipment to enhance longevity.
Cook
Buffalo Wild Wings
Mankato, Minnesota
12.2015 - 04.2016
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Communicated closely with servers to fully understand special orders for customers.
Crew Member
Planet Fitness
Mankato, MN
01.2014 - 01.2016
- Customer Service, tours, contracts, product sales, cleaning, phones
- Addressed guest needs, questions, or concerns to create optimum experience onboard.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Warehouse Attendant
Volk Transfer
Mankato, MN
01.2013 - 01.2015
- Loaded and unloaded delivery trucks safely, quickly putting items away to maintain flow of daily workloads.
- Collaborated with supervisors to support warehouse operations, taking initiative to complete tasks on time.
- Inspected forklifts and other tools before and after use to enhance personal and employee safety.
- Checked incoming shipments for quality and accuracy, working closely with shippers to rectify issues and avoid workflow interruption.
Deli
Cub Foods
Mankato, Minnesota
01.2013 - 01.2014
- Customer Service, food preparation, inventory
- Made food according to standard recipes with requested changes for customer satisfaction.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Greeted customers at counter to fulfill requests and answer questions.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
Cook
Westwood Marina
Kasota, MN
03.2012 - 08.2012
- Cook and prepare several meals in a high intensity environment while maintaining quality and precision in product
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
Crew Member
Godfather's Pizza
Mankato, MN
01.2010 - 01.2012
- Customer service, cleaning, cooking, inventory, prep.
- Collaborated with team members to complete orders.
- Worked well with teammates and accepted coaching from management team.
- Assisted other team members to achieve goals.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Took orders, prepared meals, and collected payments.
Umpire
MAYBA Baseball
North Mankato , Minnesota
01.2007 - 01.2011
- Umpire little league games, facilitate respect and responsibility from players, coaches, and fans
- Stayed composed and professional in high-pressure and emotionally-charged situations with coaches, players and fans.
- Mediated disputes between players and coaches to maintain safe, fair play.
- Explained and taught regulations and rules to players and coaches.
Education
No Degree - Special Education
Minnesota State University - Mankato
Mankato, MN 05.2001 - 05.2012
Skills
Motivational leadership style
Coaching
I am a lifelong athlete and have enjoyed moving into the coaching world as my sports careers have ended. I have had the pleasure and honor of being hired as the first ever Head Coach of the Mankato High School Co-ed Adapted Floor Hockey team.This is a Minnesota State sanctioned high school sport for students with special needs and we just completed our second year, where after a winless first season we went 3-6 and made it to within one goal of a State Tournament berth.As the Head Coach I have facilitated registration, communication with players, parents/guardians, teachers, officials and others, as well as helped to grow our team and brand through radio, word of mouth and social media, and helped special needs students to have the same extra-curricular opportunities as their peers.
I also just completed my first season as an Assistant Coach with the Mankato West Scarlet football team, where we went undefeated into the State Championship and lost by just 3 points.
Timeline
Special Education Student Success Coach
Independent School District 77
12.2019 - Current
Server
Weggy's On Campus
03.2019 - 07.2019
Crew Leader
Maverick Lawn Care
02.2019 - 12.2021
Crew Leader
Arnold's Supply And Kleenit
06.2018 - 01.2019
Server
Applebee's Grill + Bar
06.2018 - 12.2018
Program Assistant
SMB Homes: The Next Step Day Program
09.2017 - 06.2018
Delivery and Warehouse
Earl Johnson Furniture
01.2017 - 07.2017
Restaurant Busser
Olive Garden
08.2016 - 01.2017
Lawn Care Specialist
Peter's Lawn Care
03.2016 - 09.2016
Cook
Buffalo Wild Wings
12.2015 - 04.2016
Crew Member
Planet Fitness
01.2014 - 01.2016
Warehouse Attendant
Volk Transfer
01.2013 - 01.2015
Deli
Cub Foods
01.2013 - 01.2014
Cook
Westwood Marina
03.2012 - 08.2012
Crew Member
Godfather's Pizza
01.2010 - 01.2012
Umpire
MAYBA Baseball
01.2007 - 01.2011
No Degree - Special Education
Minnesota State University - Mankato
05.2001 - 05.2012
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