Dylan Suggs
Orlando,FL
Summary
Dynamic leader in operations and audiovisual services with over 7 years of experience directing large-scale legal videography, virtual proceedings, multimedia production, and remote service operations. Expertise in transforming departmental performance through innovative process redesign, fostering operational transparency, and implementing accountability systems alongside technology-driven workflow enhancements.
Currently overseeing a 30-person department that supports more than 17,000 legal proceedings annually, achieving nearly 50% profit margin growth through strategic operational improvements. Committed to driving excellence and efficiency in service delivery while adapting to the evolving demands of the legal industry.
Overview
1
1
Certification
2027
2027
years of professional experience
Work History
Director of Audio, Video & Virtual Services
Magna Legal Services
01.2022 - Current
- Lead and develop a department of approximately 30 employees across video production and virtual services operations.
- Oversee workflows supporting 17,000+ depositions and virtual proceedings annually.
- Increased departmental profit margins by nearly 50% in two years through operational restructuring and workflow optimization.
- Designed and implemented accountability systems improving employee performance visibility and managerial oversight.
- Rebuilt production and virtual services workflows to improve efficiency, scalability, and service quality.
- Developed executive-level reporting systems providing transparency into revenue, profitability, production metrics, and KPIs.
- Established standardized procedures and quality assurance frameworks reducing bottlenecks and improving consistency.
- Led cross-functional teams to develop and implement strategic initiatives enhancing operational efficiency.
- Developed comprehensive training programs to enhance staff capabilities and improve service delivery.
Videographer
Magna Legal Services
06.2019 - 01.2022
- Recorded and managed legal depositions, witness testimony, and litigation-related video documentation.
- Maintained compliance with legal videography standards and evidentiary requirements.
- Supported attorneys, court reporters, and clients during remote and in-person proceedings.
Videographer
Self-employeed
2016 - 2019
- Produced high-quality video content for legal proceedings and client presentations.
- Collaborated with legal teams to understand project requirements and deliver tailored visual solutions.
- Managed video shoots, ensuring optimal lighting, sound, and framing for professional results.
- Edited raw footage into polished final products using industry-standard software such as Adobe Premiere Pro.
- Produced videos according to client specifications, including desired length, style and pace.
- Acquired a list of firms that provided work regularly to expand my network
Education
Associate of Science (A.S.) - Sound & Music Technology: Sound Production
Valencia College
Orlando, FL05.2017
Skills
- Operations Leadership
- Strategic Planning
- Process Improvement
- Team Development
- Project Management
- Financial Performance
- Virtual Proceedings
- Legal Technology
- Quality Assurance
- Workflow Automation
- Client Services
- Audio & Video Production
Affiliations
- Audio Engineering Society (AES)
- Society of Motion Picture & Television Engineers (SMPTE)
Certification
- Dante Level 1 (Audinate)
- Adobe Dreamweaver (Adobe)
Timeline
Director of Audio, Video & Virtual Services
Magna Legal Services
01.2022 - Current
Videographer
Magna Legal Services
06.2019 - 01.2022
Videographer
Self-employeed
2016 - 2019
Associate of Science (A.S.) - Sound & Music Technology: Sound Production
Valencia College
Selected Projects
- The Lucid Cure, Composer and soundtrack producer for an independent psychological horror film directed by Brett Helms.
- Ace Suggs - Matter of Time EP, Produced, arranged, recorded, mixed, and mastered a four-song EP from concept through release.
Personal Information
Title: Director of Audio, Video & Virtual Services
Professional Highlights
- 30+ Team Members Managed
- 17,000+ Proceedings Supported Annually
- 50% Profit Margin Growth
- Director Promotion Within 3 Years
- Operations & Workflow Transformation Leader