Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Dylen Watkins

Bloomington,IL

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Rainstorm Car Wash

General Site Manager
09.2021 - Current
  • Fostered positive working relationships among team members by promoting collaboration, offering constructive feedback, and resolving conflicts in a timely manner.
  • Interviewed, hired, and trained new workers.
  • Monitored, coached, and supervised team of 15 employees in 2023.

Sports Announcer

Midwest Renegades
05.2022 - Current
  • Promoted awareness of upcoming games and events via social media, contributing to higher attendance rates at venues.
  • Generated excitement among fans through expert analysis of key plays, strategies, and player performances.
  • Maximized listener retention by maintaining a dynamic and energetic announcing style, adapting to the pace of each game.

Assistant Store Manager

Rainstorm Car Wash
08.2022 - 04.2023
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.

Shift Supervisor

Rainstorm Car Wash
05.2022 - 08.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Completed store opening and closing procedures and balanced tills.
  • Responded to and resolved customer questions and concerns.
  • Helped store management meet standards of service and quality in daily operations.

Customer Service Representative

Rainstorm Car Wash
09.2021 - 05.2022
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.

Education

Associate Of Arts And Sciences - Business

Heartland Community College
Normal, IL
05.2024

High School Diploma -

Normal Community West High School
Normal, IL
05.2021

Skills

  • Multitasking and Organization
  • Team Leadership
  • Coaching and Mentoring
  • In-Depth Sports Knowledge
  • Exceptional Communication
  • Quick Thinking
  • Sales Experience
  • On-Air Presence

Accomplishments

  • Achieved success by working from entry level postion to general manager within 2 years
  • Youth football coach for Bloomington Cardinals (2021-current)
  • Captain for MCYHA Sharks varsity (2019-2020)
  • Assistant captain for MCYHA Sharks varsity (2018-2019)
  • Owner of sports broadcasting network, Watkins Sports News (2020-2022)

Timeline

Assistant Store Manager

Rainstorm Car Wash
08.2022 - 04.2023

Sports Announcer

Midwest Renegades
05.2022 - Current

Shift Supervisor

Rainstorm Car Wash
05.2022 - 08.2022

Rainstorm Car Wash

General Site Manager
09.2021 - Current

Customer Service Representative

Rainstorm Car Wash
09.2021 - 05.2022

Associate Of Arts And Sciences - Business

Heartland Community College

High School Diploma -

Normal Community West High School

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Dylen Watkins