Data Analyst with entry-level experience in healthcare analytics and data science. Skilled in data visualization, statistical analysis, and leveraging tools such as SQL and Tableau. Implemented insights effectively in internship role to improve stakeholder understanding and decision-making processes.
Overview
5
5
years of professional experience
Work History
Accounts Receivable Analyst
1199SEIU Benefit And Pension Funds
11.2023 - Current
Analyzed financial data to identify discrepancies, leveraging critical thinking and problem-solving skills to ensure data accuracy and integrity.
Generated and distributed weekly aging reports, utilizing data organization and reporting techniques to support decision-making for payment collections.
Managed large volumes of financial transactions with a high level of accuracy, demonstrating strong attention to detail and data management capabilities.
Maintained and updated financial databases, ensuring timely and accurate data entry, which aligns with database management and data quality best practices.
Identified trends and patterns in payment discrepancies, contributing insights that supported process improvements and risk mitigation.
Utilized Excel for data entry, tracking, and reporting, applying foundational data analysis techniques such as sorting, filtering, and basic functions to streamline workflows.
Healthcare Analytics & Data Science Intern
1199SEIU Benefit And Pension Funds
06.2023 - 09.2023
Implemented data visualization techniques to effectively communicate insights to stakeholders.
Identified, analyzed and interpreted trends in complex data sets using supervised and unsupervised learning techniques.
Utilized programming languages such as SAS and SQL extensively throughout the internship – applying relevant libraries and frameworks when appropriate.
Performed advanced data extraction and data manipulation.
Customer Experience Specialist
Best Buy
08.2021 - 06.2023
Cultivated sustainable relationships and trust with customers through open communication of advanced product knowledge.
Revitalized databases with new/modified customer data while identifying needs promptly and efficiently.
Tracked and analyzed customer feedback to identify areas of improvement and proactively implement resolutions.
Optimized the achievement of sales targets by effectively communicating promotions and offers to customers.
Operations Lead
UCF Student Union
03.2020 - 10.2021
Coordinated with student organizations and departments to schedule and plan events, and allocated
resources as required.
Supervised and trained a team of student sta, providing guidance and support to ensure the successful
execution of events and activities.
Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
Fostered a positive work environment by promoting open communication, teamwork, and employee engagement.
Education
Certificate of Completion - Data Analytics And Visualization Bootcamp
University of Central Florida
Orlando, FL
01-2025
Bachelor of Science - Statistics
University of Central Florida
Orlando, FL
05-2023
Skills
Data visualization and presentations
Data analysis
Data mining
Python programming
Excel
SQL
MongoDB
Statistical analysis
Tableau
ETL processes
Quote
Every day of our lives we are on the verge of making those changes that would make all the difference.
Mignon McLaughlin
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