Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dymiyona Woods

Denton

Summary

Dynamic and results-driven professional with extensive experience at Cinemark, excelling in customer service and cash handling accuracy. Proven ability to enhance customer satisfaction through effective communication and problem-solving. Recognized for exceptional organization and teamwork, consistently contributing to a positive work environment and operational efficiency.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Movie Team Member

Cinemark
Denton
09.2024 - Current
  • Provided customer service support to ensure satisfaction.
  • Maintained a clean and organized work area throughout shift.
  • Resolved customer issues promptly in a professional manner.
  • Collaborated with team members to maximize productivity and efficiency.
  • Answered phone calls regarding inquiries about products or services.
  • Operated cash registers to process payments from customers.
  • Greeted customers upon entering the store with friendly demeanor.
  • Monitored expiration dates on food items for freshness assurance.

Box Office Attendant

Flix Brewhouse
Mansfield
06.2024 - 08.2024
  • Assisted customers in enrolling in loyalty programs and submitting paperwork.
  • Used the POS register system to ring up customer purchases, process payments, and issue receipts.
  • Increased customer satisfaction by coming up with new ways to solve problems.

Sales Associate

Crocs at Grand Prairie Premium Outlet
Grand Prairie
06.2023 - 08.2023
  • Used upselling techniques and offered product and service consultations.
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions.
  • Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items.

Movie Theater Employee

Cinemark Grand Prairie
Grand Prairie
12.2021 - 06.2023
  • Placed a high value on punctuality and worked hard to maintain an excellent attendance record, consistently arriving at work ready to work right away.
  • Was in charge of selling tickets and concessions, processing payments, and issuing them.
  • Greeted customers with a smile and provided them with helpful, friendly service.

Education

Bachelor of Science - Communications

University of North Texas
Denton, TX
05-2027

High School -

Juan Seguin High School
Arlington, TX
06-2023

Skills

  • Organization
  • Team management
  • Positive outlook
  • Cash handling accuracy
  • Excellent time management
  • Strong communication skills
  • Time management

Certification

  • Food Handler's License
  • TABC License

Timeline

Movie Team Member

Cinemark
09.2024 - Current

Box Office Attendant

Flix Brewhouse
06.2024 - 08.2024

Sales Associate

Crocs at Grand Prairie Premium Outlet
06.2023 - 08.2023

Movie Theater Employee

Cinemark Grand Prairie
12.2021 - 06.2023

Bachelor of Science - Communications

University of North Texas

High School -

Juan Seguin High School

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