Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Dymond Brewster

Seffner,FL

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction. Proactive and meticulous Assistant manager with over 5 years of experience in sales industry. Proficiencies in inventory control, sales, staff training and development. Customer-oriented team player with expertise generating optimal satisfaction levels while building profits and client generation. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Foot Locker
Brandon, FL
12.2017 - 04.2023
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Made hiring recommendations to increase company's productivity and profitability with quality workers.
  • Developed detailed plans based on broad guidance and direction.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Established team priorities, maintained schedules and monitored performance.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Created employee schedules to align coverage with forecasted demands.

Sales Representative

Zales The Diamond Store
Brandon, FL
10.2021 - 09.2022
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Contributed to event marketing, sales and brand promotion.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Quoted prices, credit terms and other bid specifications.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Greeted over 40+ customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
  • Drove store revenue by offering customers accessories and related purchases to complete selections.
  • Met with customers to discuss and ascertain needs, tailor solutions and close deals
  • Recorded accurate and efficient records in customer database

Education

High School Diploma -

Martin Van Buren High School
Queens Village, NY
06.2018

Skills

  • Staff Development
  • Promotional Campaigns
  • Hiring and Training
  • Sales Reporting
  • Team Motivation
  • Shift Coverage
  • Training and Development
  • Product and Service Knowledge
  • Customer Service and Satisfaction
  • Customer Relationship Management
  • Operational Excellence
  • Promotional Planning
  • Employee Coaching and Mentoring
  • Money Handling
  • Retail Space Planning
  • Orientating and Training
  • Transaction Monitoring

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The opposite of a true statement is a false statement, but the opposite of a profound truth may well be another profound truth.
Niels Bohr

Timeline

Sales Representative

Zales The Diamond Store
10.2021 - 09.2022

Assistant Manager

Foot Locker
12.2017 - 04.2023

High School Diploma -

Martin Van Buren High School
Dymond Brewster