Dymonique Wells
Spring,TX
Summary
Dynamic and adaptable professional with a proven track record at Kksm Solutions, excelling in customer service and problem-solving. Recognized for building strong client relationships and maintaining high satisfaction levels. Skilled in multitasking and organization, consistently delivering exceptional results in fast-paced environments while ensuring a positive experience for all customers.
Overview
2026
2026
years of professional experience
Work History
Amazon Delivery
Kksm Solutions
09.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Hairstylist/Owner
Unique Braids
2016 - Current
- Assisted in providing haircuts, styling, and coloring services to clients.
- Provided exceptional customer service, ensuring client satisfaction with services rendered.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Resolved guest complaints about service or style.
Customer Service Representative
FIS Global Solutions
01.2021 - 10.2023
- Provided exceptional customer support through active listening and effective problem-solving.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Resolved customer inquiries promptly, ensuring satisfaction and loyalty.
- Resolved customer inquiries through effective communication and problem-solving techniques.
Server/Bartender/Togo/Trainer
Chilis Restaurant
08.2016 - 05.2019
- Delivered exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new servers on menu items, service standards, and cash handling procedures.
- Managed multiple tables efficiently while maintaining high levels of guest satisfaction.
To-Go Server/ Server
Olive Garden Restaurant
08.2011 - 02.2016
- Delivered exceptional customer service in fast-paced environment, ensuring timely and accurate order fulfillment.
- Managed multiple orders simultaneously while maintaining high standards of food safety and hygiene.
- Collaborated with kitchen staff to streamline order processing and improve service efficiency.
- Trained new team members on menu items, service protocols, and best practices for customer interactions.
Education
Cna - Nursing Administration
Smith Wood Medical Institute
Houston Tx 07.2018
High School Diploma - General Studies
Klein Forest
Houston, TX05.2011
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Complex billing
- Time management
- Excellent verbal and written communication
- Dependable and responsible
- Flexible and adaptable
- Multitasking Abilities
- Organization and time management
- Calm under pressure
Timeline
Amazon Delivery
Kksm Solutions
09.2024 - Current
Customer Service Representative
FIS Global Solutions
01.2021 - 10.2023
Server/Bartender/Togo/Trainer
Chilis Restaurant
08.2016 - 05.2019
To-Go Server/ Server
Olive Garden Restaurant
08.2011 - 02.2016
Hairstylist/Owner
Unique Braids
2016 - Current
Cna - Nursing Administration
Smith Wood Medical Institute
High School Diploma - General Studies
Klein Forest