Dynasty Basham
Louisville,US
Summary
Seeking a position with a company that is customer centered and driven which will allow for growth and development as I assist your company with exceeding your goals and objectives.
Overview
2022
2022
years of professional experience
Work History
Package Handler
FedEx
Columbia, SC
11.2021 - 01.2022
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Improved package handling efficiency by
Package Handler
UPS
Louisville, KY
05.2019 - 09.2020
- Packaging goods for loading onto trailers
- Finding merchandise in the warehouse
- Loading and unloading trucks
Call Center Representative
Teleperformance
Louisville, KY
2018 - 2019
- Managed high-volume inbound calls, ensuring customer satisfaction and issue resolution.
- Documented customer interactions accurately using CRM software for streamlined service.
- Adapted quickly to new procedures and technologies, enhancing team efficiency.
- Provided support to colleagues on complex inquiries, fostering a collaborative environment.
Cashier Customer Service
Cinnabon
Louisville, KY
01.2016 - 01.2017
- Serving customers by providing product and service information
- Resolving product and service problems
Cashier
Toys R Us
Louisville, KY
02.2014 - 02.2015
- Greeted customers and provided excellent customer service
- Operated the cash register quickly and efficiently
Daycare Assistant
Kids & Fun
Louisville, KY
2020 - 2021
- Assisted in creating engaging lesson plans that promote child development and learning.
- Supported daily activities and routines, ensuring a safe and nurturing environment for children.
- Collaborated with teachers to implement educational programs tailored to children's needs.
- Monitored children's behavior and provided guidance to foster positive social interactions.
Education
High School - undefined
Ballard High School
Louisville, KY05.2018
Skills
- Customer Service
- Box Lifting
- Package Unloading
- Microsoft Office
- Cross Functional Teams
Timeline
Package Handler
FedEx
11.2021 - 01.2022
Package Handler
UPS
05.2019 - 09.2020
Cashier Customer Service
Cinnabon
01.2016 - 01.2017
Cashier
Toys R Us
02.2014 - 02.2015
High School - undefined
Ballard High School
Call Center Representative
Teleperformance
2018 - 2019
Daycare Assistant
Kids & Fun
2020 - 2021