Dynasty Washington
Richmond,VA
Summary
Reliable professional with a background in customer-facing roles, excelling in highly productive environments. Demonstrated expertise in accurate cash handling, inventory management, and customer service for smooth transaction processes. Possess strong communication, problem-solving, and adaptability skills to meet diverse customer needs and enhance satisfaction. Committed to fostering effective collaboration and support within the team.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Guest Services Cashier
Target
Richmond, VA
05.2024 - Current
- Greeted customers in a friendly and professional manner.
- Processed customer transactions accurately and efficiently.
- Assisted customers with product selection and answered questions about products, prices, availability, product uses, and credit terms.
- Resolved customer complaints in a timely manner.
- Collected payments and provided accurate change.
Server Assistant
Bonefish Grill
Greensboro, NC
01.2024 - 04.2024
- Greeted guests and answered any questions they had about the menu.
- Provided excellent customer service to ensure a pleasant dining experience for all patrons.
- Assisted servers with carrying food from kitchen to tables, refilling drinks, and clearing away dirty dishes.
- Checked in with customers throughout their meal to ensure satisfaction.
Sales Associate
H&M Hennes & Mauritz
Richmond, VA
05.2023 - 01.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Organized stockroom shelves according to size, color or style.
- Handled customer complaints in a professional manner.
- Tracked sales performance metrics to identify trends in the marketplace.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Childcare Provider
Central Elementary School
Palmyra, VA
08.2021 - 05.2022
- Assisted in developing and implementing lesson plans to meet the individual needs of each child.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Maintained daily records of activities, behaviors, meals and naps.
- Observed children's behavior and development, communicate information with parents.
- Organized age-appropriate activities such as games, arts and crafts and outdoor play.
Education
Bachelor of Arts - Sociology
North Carolina A & T State University
Greensboro, NC05-2026
High School Diploma -
Fluvanna County High School
Palmyra, VA05-2022
Skills
- Strong Work Ethic
- Complaint Handling
- Professional Appearance
- Stress Tolerance
- Upselling strategies
- Product Recommendations
- Cash Handling
- POS Systems
- Customer Service
- BLS and CPR Certified
- Returns processing
- Staff Training
Languages
Spanish
Elementary
Certification
- BLS Certification
- CPR Certification
Timeline
Guest Services Cashier
Target
05.2024 - Current
Server Assistant
Bonefish Grill
01.2024 - 04.2024
Sales Associate
H&M Hennes & Mauritz
05.2023 - 01.2024
Childcare Provider
Central Elementary School
08.2021 - 05.2022
Bachelor of Arts - Sociology
North Carolina A & T State University
High School Diploma -
Fluvanna County High School
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