Dyonn’a Golson
Port Wentworth,Ga
Summary
Highly skilled in managing and organizing health information data, with background as Health Information Technologist and Medical Registrar. Demonstrated ability to ensure the accuracy, accessibility, and security of patient health information. Strong in applying coding systems to patient records for billing and analysis purposes, contributing to efficient healthcare delivery. Improved record-keeping processes in previous roles, enhancing data retrieval times and ensuring compliance with regulatory standards.
Overview
11
11
years of professional experience
Work History
Head Registration Specialist
Candler Outpatient Rehab
Savannah, Ga
06.2025 - Current
- Perform patient registration following established organizational policies and procedures.
- Verify patient demographics, insurance, and other vital statistical information required for insurance claims.
- Collect information required by government and health systems for analysis.
- Scan required documentation to support insurance and healthcare claim processing.
- Recognize patients who are waiting and keep them informed of wait times.
- Create and maintain a welcoming environment for patients, families, and staff.
- Assume responsibility for patient satisfaction related to instructions, wait times, and the registration process.
- Promptly answer telephones, voicemails, and emails.
- Manage and complete required edits to patient registration via the MediTech system.
- Challenge inappropriate registration errors flagged in MediTech.
- Confirm co-payment, deductible, or deposit amounts and process payments.
- Inform patients of payment options, financial counseling, and Financial Assistance.
- Maintain office equipment and ensure front office areas are clean and orderly.
- Order and keep an adequate stock of office and medical supplies
- Managed patient registration processes and maintained accurate records.
- Cross-trained other staff members on registration processes when needed.
Caregiver
Right at Home
02.2025 - 06.2025
- Assisting with transferring/moving client from place to place throughout their home
- Performing housekeeping activities which include (but are not limited to): vacuuming, dusting, sweeping or mopping floors, doing dishes, changing bed linens, doing laundry and cleaning the bathroom
- Preparing meals and snacks according to instructions
- Accompanying client on errands or medical appointments
- Bathing/Showering/Dressing/Shaving
- Medication reminders
- Assisting with prescribed range of motion exercises
- Dementia care
- Companionship activities such as reading, music, puzzles, etc.
Referral Specialist
Southcoast Health
08.2020 - 09.2022
- Expedite patient referrals to specialty offices, fax medical records, answer patient and specialty office calls and complete referral request.
- Ability to work independently and unsupervised maintaining a superior work environment benefits and preservation.
- Maintain records, schedules appointments, perform bookkeeping, correspondence, and filing.
- Secure accurate demographics, authorizations, and payer information to ensure patient care is not delayed.
- Responsible for tracking referrals
Medical Billing Data Entry Specialist(remote)
Nevacode
11.2016 - 08.2020
- Enter patient data accurately into electronic health records (EHR) systems.
- Verify and update patient information for accuracy and completeness.
- Maintain confidentiality and security of patient data.
- Assist healthcare professionals by providing necessary patient information.
- Review and correct errors or inconsistencies in medical data entries.
- Collaborate with medical staff to enhance data quality.
- Manage and organize both physical and electronic medical records.
Front Desk Agent
Comfort Suites
02.2015 - 11.2016
- Made reservations for guest over the phone and for third party websites.
- Answered guest and staff phone calls and direct them to appropriate parties.
- Performed monetary transactions with guests as needed.
- Provided guests with information regarding hotel services, amenities, tourist events and attractions.
Program Assistant
Disability Adjudication Services
09.2014 - 02.2015
- Contacted claimants to confirm scheduled appointments.
- Mailed out and recorded all documents to the claimant.
- Contacted doctors’ offices and hospitals to see if claimant kept schedule appointment.
Education
Bachelor of Business Administration -
Strayer University
Medical Coding and Billing Data Entry Specialist -
Skills
- Data entry
- Referral coordination
- Registration
- Customer service
- Detail orientation
- Task oriented
Timeline
Head Registration Specialist
Candler Outpatient Rehab
06.2025 - Current
Caregiver
Right at Home
02.2025 - 06.2025
Referral Specialist
Southcoast Health
08.2020 - 09.2022
Medical Billing Data Entry Specialist(remote)
Nevacode
11.2016 - 08.2020
Front Desk Agent
Comfort Suites
02.2015 - 11.2016
Program Assistant
Disability Adjudication Services
09.2014 - 02.2015
Bachelor of Business Administration -
Strayer University