Dyshay Keys
Winter Haven
Summary
Ready to begin a career. Looking to further my career and experience. As well as furthering my education. Eager and willing to learn more to further my abilities.
Very good communication skills Fast learner Very time reliable Always willing to learn something new Authorized to work in the US for any employer
Experienced professional with a background in logistics and operations management, demonstrating strong skills in order picking, packing accuracy, and inventory management. Successfully collaborated with team members to enhance workflow efficiency, ensuring timely completion of production goals. Managed aircraft operations, including baggage handling and equipment monitoring, while adhering to safety compliance standards. Developed effective communication strategies to address passenger needs and concerns, contributing to improved service delivery and operational flow.
Overview
9
9
years of professional experience
3
3
years of post-secondary education
1
1
Certification
Work History
Warehouse Worker
Publix
Winter Haven
02.2024 - 01.2025
- Picked and packed orders with high attention to detail, ensuring accuracy in product selection and packaging.
- Collaborated with team members to optimize workflow efficiency and meet daily production goals.
- Slicing meat and packaging.
- Used large and small cutting machines.
- Assisted in loading and unloading shipments, optimizing workflow and minimizing delays in product availability.
- Conducted routine stock checks to monitor inventory levels, enhancing accuracy in supply management.
- Monitored equipment performance and reported maintenance needs, ensuring reliability and reducing downtime in operations.
- Packaged items carefully using protective materials like bubble wrap or foam sheets.
Ramp Agent
Ats
Orlando
12.2021 - 02.2024
- I managed Aircrafts, I had them docked, refueled, I managed the property of customers, and everything that'll make sure my flight pushed out on time.
- I was a Lead which managed a group of coworkers.
- Communicated with passengers needs, luggage needs, and some complains and concerns.
- Loaded and unloaded baggage efficiently, ensuring timely aircraft turnaround and adherence to safety protocols.
- Conducted routine inspections of ground support equipment, maintaining operational readiness and minimizing downtime.
- Assisted in coordinating aircraft movements on the ramp, enhancing operational flow and communication with flight crews.
- Collaborated with team members to manage baggage claim processes, improving passenger satisfaction through effective service delivery.
- Trained new ramp agents on safety procedures and equipment operation, fostering a culture of safety and compliance.
- Implemented best practices for loading cargo, optimizing space utilization and contributing to on-time departures.
- Monitored weather conditions and communicated with supervisors to adjust operations, ensuring safety during adverse conditions.
- Developed efficient workflows for baggage handling, leading to reduced turnaround times and increased operational efficiency.
Deli Worker
Publix
Winter Haven
04.2023 - 02.2024
- Prepared and assembled a variety of deli products such as sandwiches, salads, and wraps according to customer preferences.
- Maintained cleanliness and sanitation standards in the deli area, ensuring compliance with health regulations.
- Provided excellent customer service by greeting customers, taking orders, and answering questions about menu items.
- Operated deli equipment including slicers, grills, ovens, and fryers in a safe manner following proper procedures.
- Collaborated with team members to ensure smooth operation during busy periods while maintaining high-quality service.
- Performed daily cleaning tasks such as sanitizing surfaces, washing dishes, sweeping floors, and emptying trash bins.
- Prepared and packaged deli products daily, ensuring freshness and compliance with food safety standards.
- Assisted customers with product selections, providing knowledgeable recommendations to enhance their shopping experience.
- Maintained cleanliness and organization of the deli area, resulting in a consistently inviting environment for customers.
- Operated slicing and wrapping equipment efficiently, contributing to streamlined service and increased customer satisfaction.
- Monitored inventory levels and reported discrepancies, enabling timely replenishment and reducing waste.
Security Officer (Full-time)
PCI SECURITY
Orlando
06.2021 - 12.2021
- Monitoring and patrolling assigned areas.
- Respond to crisis and calls.
- Maintaining the facilities.
- Assist customers and residents in a safety issues.
- Maintained daily log of activity within facility.
- Ability to immediately understand surroundings.
- Performed inspections of guest as necessary.
- Support-received calls from civilians and dispatched officers and placed officers at post.
- Maintained detailed logs of daily activities and incidents, supporting effective communication and incident tracking.
- Implemented process improvements for incident reporting, resulting in streamlined communication and enhanced safety measures.
- Developed and maintained positive relationships with community members, contributing to a safer and more secure environment.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Monitored premises to ensure safety and security, swiftly addressing incidents and maintaining a safe environment.
- Conducted regular patrols and inspections to identify potential hazards, ensuring compliance with safety protocols.
Restaurant Server
I Love NY Pizza
03.2016 - 08.2016
- Help customers with orders.
- Cleaning.
- Server.
Education
Associate's degree - Cybersecurity
Valencia College
Florida City, FL 01.2020 - 03.2023
High school diploma -
Lake Howell High School
Casselberry, FLSkills
- CCTV
- Loss Prevention
- Surveillance
- Order picking
- Packing accuracy
- Team collaboration
- Workflow optimization
- Inventory management
- Equipment monitoring
- Baggage handling
- Safety compliance
- Customer service
- Deli equipment operation
- Food safety standards
- Crisis response
- Security patrols
- Process improvement
- Aircraft management
- Load planning
- Stock checks
- Sanitation practices
- Training and development
- Communication skills
- Time management
- Equipment operation
- Product management
- Complex Problem-solving
- Record preparation
- Basic mathematics
- Pallet jacks
- Shipping documentation
- Materials handling and transport
- Able to lift and carry any needed lbs
Certification
- Class G Security License
- Class D Security License
Timeline
Warehouse Worker
Publix
02.2024 - 01.2025
Deli Worker
Publix
04.2023 - 02.2024
Ramp Agent
Ats
12.2021 - 02.2024
Security Officer (Full-time)
PCI SECURITY
06.2021 - 12.2021
Associate's degree - Cybersecurity
Valencia College
01.2020 - 03.2023
Restaurant Server
I Love NY Pizza
03.2016 - 08.2016
High school diploma -
Lake Howell High School