Dzidefo Kofi Akplor
Retired Military Officer
Vancouver,WA
Summary
I am a dedicated Warrant Officer who has served in the Ghana Armed Forces for 18 year and 18 days. With a proven track record at the National Security Council of Ghana as the in-charge of access control, I excel in leading teams to enhance safety practices and streamline operations. My expertise in process development, coupled with exceptional problem-solving and interpersonal skills, has significantly improved workplace efficiency and morale. I am adept at fostering professional growth and implementing strategic improvements, achieving notable success in high-stress environments. As a security professional with solid background in protecting assets and ensuring safety with a proven ability to assess risks, manage security protocols, and respond effectively to incidents. Strong focus on collaborative team efforts and adapting to evolving security needs. Reliable and skilled in surveillance, access control, and emergency response. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Knowledgeable with solid background in maintaining secure environments and demonstrated expertise in surveillance and risk assessment, ensuring safety and security of assets and personnel. I am also a security professional with thorough understanding of implementing and maintaining security protocols. Also known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results.
I have also served in numerous United Nations Peacekeeping Missions.
Overview
2024
2024
years of professional experience
1
1
Certification
Work History
In Charge of Access Control
National Security Council (GAF)
- Mentored junior staff members, nurturing talent through coaching, training, and career development opportunities.
- Implemented quality control processes that resulted in fewer product defects and increased customer satisfaction.
- Cultivated a high-performance culture through effective communication, goal setting, performance monitoring, feedback sessions, recognition programs and professional development opportunities.
- Implemented best practices in safety protocols, resulting in reduced workplace accidents and improved employee morale.
- Planned and assigned daily duties to staff members.
- Remained highly composed and calm in very fast-paced, stressful and constantly changing environments to provide optimal leadership and achieve desired results.
Unit Fire Officer
64 Infantry Regiment GAF
04.2021 - 09.2023
- Evaluated firefighter performance regularly, providing constructive feedback for continuous improvement while maintaining high morale within the team.
- Oversaw proper implementation of best practices, policies and procedures in alignment with regulations and operational needs.
- Checked fire suppression equipment regularly and oversaw upkeep.
- Inspected apparatus, equipment, grounds, and stations for proper order and condition.
- Prepared and adjusted schedules to cover demand.
Radio Operator
Ghana Armed Forces
01.2008 - 04.2021
- Aided in planning successful missions through participation in pre-mission briefings, sharing insights on current communication capabilities and limitations.
- Facilitated clear and effective communication between field operators and command centers during critical missions.
- Installed, tested and operated radio equipment, adjusting settings to achieve clearest transmission.
- Monitored emergency frequencies to detect distress calls and dispatch emergency response personnel or equipment.
- Maintained accurate documentation of messages transmitted and received.
- Reduced instances of miscommunication through diligent use of radio etiquette and standardized protocol adherence.
- Improved emergency response times with accurate and timely transmission of messages between units.
- Increased accuracy of message transmissions by utilizing phonetic alphabets when communicating over the airwaves.
- Trained new radio operators on equipment usage, protocols, and best practices to ensure proficiency within the team.
- Documented and processed incoming messages over communication systems for supervisor review.
Section Commander
United Nations Interim Force in Lebanon GAF
07.2019 - 08.2020
- Fostered an inclusive work environment by promoting diversity initiatives within the section.
- Mentored junior personnel, fostering their growth as leaders within the organization.
- Led a diverse team in various high-stress situations, maintaining discipline and focus on achieving objectives.
- Assisted higher command with strategic planning efforts, contributing valuable insight from a Section Commander perspective.
- Streamlined communication processes for improved situational awareness and decisionmaking.
- Implemented risk management strategies that mitigated potential hazards during field exercises and deployments.
- Coordinated logistics support for section activities, ensuring adequate supplies were available for successful missions.
- Reduced safety incidents by enforcing strict adherence to safety procedures and guidelines.
- Utilized conflict resolution skills to address interpersonal issues among team members effectively.
- Conducted regular inspections of equipment and facilities to maintain operational readiness.
IT Support
Kofi Annan International Peacekeeping Training Cen
07.2015 - 02.2016
- Improved user satisfaction by investing in employee-focused IT support solutions that enhanced productivity across the organization.
- Streamlined IT support processes with effective ticketing systems and prioritization methods for rapid issue resolution.
- Served as a liaison between the lab''s users and IT support staff, streamlining communication processes during troubleshooting efforts.
- Reduced downtime for users by providing timely on-site IT support and troubleshooting services.
- Reduced downtime with proactive IT support and rapid issue resolution.
- Streamlined IT support processes for quicker response times and increased user satisfaction.
Bodyguard/Special Aide
64 Infantry Regiment
04.2012 - 09.2015
- Collaborated effectively with fellow bodyguards and security personnel, providing seamless coverage for clients during events or public appearances.
- Maintained a high level of physical fitness, participating in rigorous training programs to ensure peak performance on the job.
- Managed access control at venues, screening individuals entering the premises to prevent unauthorized entry or potential risks.
- Detected, investigated and reported hazardous workplace incidents and issues.
- Examined doors, windows and gates to verify security.
Education
Certificate - ISO/IEC 27001 Information Security Associate
Skillfront
USA 2022
Certificate - Certified Information Systems Security Officer (A)
Mile2 Cybersecurity Certifications
USA 2021
Certificate - Active Shooter Awareness
Defense Counterintelligence And Security Agency
USA 2021
Certificate - Introduction To Risk Management
Defense Counterintelligence And Security Agency
USA 2021
Certificate - Cybersecurity Awareness
Defense Counterintelligence And Security Agency
USA 2021
Certificate - Classified Storage Requirements
Defense Counterintelligence And Security Agency
USA 2021
Certificate - International Visits Requests
Defense Counterintelligence And Security Agency
USA 2021
Certificate - National Interest Determination
Defense Counterintelligence And Security Agency
USA 2021
Certificate - The Federal Investigative Standards
Defense Counterintelligence And Security Agency
USA2021
Certificate - Counterintelligence Concerns For National SecurityAdjudicators
Defense Counterintelligence And Security Agency
USA2021
Certificate - Fire Prevention And Safety
Ghana Armed Forces Supplies And Transport Training
Ghana2021
Certificate - Occupational Safety And Health Training
OSHAcademy
USA01.2021
Bachelor Of Science - Information Technology
University of Ghana
East Legon, GH11.2018
Certificate - CCTV Operational And Observational Skills
TavCom Training Institute
UK2016
Certificate - United Nations Courses
United Nations Peacekeeping Training Institute
2011
Radio Signals
Ghana Armed Forces Signal Training School
Ghana 2010
Basic Military Training
Army Recruit Training School
Ghana 06.2006
Certificate - General Arts
Mawuli Secondary School
Ho Volta Region, GH06.2004
Skills
- Customer focus
- Industry expertise
- Safety practices
- Labor management
- Health and safety compliance
- Maintenance scheduling
- Waste management
- Project management
- Demand forecasting
- ISO standards
- Process development
- Process integration
- Workmen supervision
- Scheduling expertise
- Teamwork
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Active listening
- Effective communication
- Verbal and written communication
- Decision-making
- Creative vision
- Work Planning and Prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Risk assessment
- Professionalism
- Interpersonal communication
- Task delegation
- Staff supervision
- Issue resolution
- Written communication
- Camera and video staff direction
- Performance monitoring
Certification
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- OSHA Certified
- First Aid Certification
- Forklift Certification
- State Driver's License
- ServSafe Food Handler's Certification
Hobbies
Traveling and site seeing
Exercise
Listing to music
Languages
English
Full Professional
Ewe
Native or Bilingual
French
Elementary
Timeline
Unit Fire Officer
64 Infantry Regiment GAF
04.2021 - 09.2023
Section Commander
United Nations Interim Force in Lebanon GAF
07.2019 - 08.2020
IT Support
Kofi Annan International Peacekeeping Training Cen
07.2015 - 02.2016
Bodyguard/Special Aide
64 Infantry Regiment
04.2012 - 09.2015
Radio Operator
Ghana Armed Forces
01.2008 - 04.2021
- CPR/AED Certification
- Home Health Aide (HHA) Certification
- OSHA Certified
- First Aid Certification
- Forklift Certification
- State Driver's License
- ServSafe Food Handler's Certification
Certificate - ISO/IEC 27001 Information Security Associate
Skillfront
Certificate - Certified Information Systems Security Officer (A)
Mile2 Cybersecurity Certifications
Certificate - Active Shooter Awareness
Defense Counterintelligence And Security Agency
Certificate - Introduction To Risk Management
Defense Counterintelligence And Security Agency
Certificate - Cybersecurity Awareness
Defense Counterintelligence And Security Agency
Certificate - Classified Storage Requirements
Defense Counterintelligence And Security Agency
Certificate - International Visits Requests
Defense Counterintelligence And Security Agency
Certificate - National Interest Determination
Defense Counterintelligence And Security Agency
Certificate - The Federal Investigative Standards
Defense Counterintelligence And Security Agency
Certificate - Counterintelligence Concerns For National SecurityAdjudicators
Defense Counterintelligence And Security Agency
Certificate - Fire Prevention And Safety
Ghana Armed Forces Supplies And Transport Training
Certificate - Occupational Safety And Health Training
OSHAcademy
Bachelor Of Science - Information Technology
University of Ghana
Certificate - CCTV Operational And Observational Skills
TavCom Training Institute
Certificate - United Nations Courses
United Nations Peacekeeping Training Institute
Radio Signals
Ghana Armed Forces Signal Training School
Basic Military Training
Army Recruit Training School
Certificate - General Arts
Mawuli Secondary School
In Charge of Access Control
National Security Council (GAF)
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