E. Scott Williams
Portland,OR
Summary
Experienced and accomplished public servant with over 30 years of dedicated service to the Multnomah County community providing comprehensive mental health services to youth and families. Proven track record of leading teams and optimizing operational efficiency. Skilled in implementing evidence-based practices and strategic initiatives to drive productivity and foster professional growth among staff members. Recognized for strong leadership abilities and effective communication skills that facilitate team collaboration and the achievement of organizational objectives.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Manager, Direct Clinical Services
Multnomah County Health Department
10.2022 - Current
- Provides program development, design, hiring and evaluation of DCS new programs and initiatives.
- Provides supervision for 3 teams, 3 Supervisors and 27staff total. The staff consists of 18 Mental Health Consultants, 9 Case Managers and 1 Social Work Intern.
- Provided strong leadership to enhance team productivity and morale in a union setting.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Foster and maintain collaborative working relationships with internal and external partners.
- Explore solutions to problems and select the best strategy, coordinate with external and internal agencies to ensure compliance with established policies, objectives, program priorities, and Oregon Administrative Rules (OARs).
- Act as a liaison with system oversight committees and performance improvement efforts while assuring adherence to county mission, federal and state regulations.
- Create, review, and monitor program budget by determining priorities, balancing staff needs with budget allocations, analyzing, justifying and explaining budgetary and staffing needs, proposing resource efficiencies.
- Achieved operational excellence by streamlining processes and implementing best practices.
Senior Manager, Behavioral Health
Multnomah County Health Department
10.2020 - 10.2022
- Provided strong leadership and oversite of mental health services in Adult and Youth correctional facilities.
- Provided oversite for 3 facilities, 2 adult and 1 youth. The staff consisted of 3 teams. 1 Supervisor and 20 Mental Health Consultants.
- Worked collaboratively with unit managers, uniformed and medical staff, the public, courts, union reps, community providers, and contract staff who assist with program facilitation (i.e. mental health, alcohol/drug treatment, education services providers, etc.) and other county/public agencies to coordinate and enhance program services.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Provided annual mental health/suicide training to Deputies and Juvenile Custody Specialists.
- Achieved optimal outcomes by incorporating evidenced based practices.
Program Manager, Behavioral Health
Multnomah County Health Department
09.2009 - 10.2022
- Direct and approve through subordinate lead(s) the planning, prioritizing, assigning, supervising, training, and review of the work of a diverse skilled professional workgroup in a union setting.
- I provided oversite for 2 teams. 1 adult, 1 juvenile. The teams consisted of 12 Mental Health Consultants.
- Liaison with unit managers, uniformed and medical staff, the public, courts, union reps, community providers, and contract staff who assist with program facilitation (i.e. mental health, alcohol/drug treatment, education services providers, etc.) and other county/public agencies to coordinate and enhance program services.
- Assist and/or take the lead in personnel administration, including the preparation of recruitment and examination materials, hiring recommendations, employee evaluations, training, and discipline.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Led cross-functional teams to achieve project milestones and deliver high-quality results.
- Improved team performance by providing comprehensive training and fostering a collaborative work environment.
- Provided annual mental health/suicide training to Deputies and Juvenile Custody Specialists.
- Achieved optimal outcomes by incorporating evidenced based practices.
Lead Mental Health Consultant
Multnomah County Health Department
07.2009 - 01.2016
- Promoted a culture of self-care among employees by organizing wellness initiatives such as mindfulness exercises, stress management seminars, and team-building activities.
- I provided Lead services for 1 adult facility. I Lead 12 Mental Health Consultants.
- Streamlined referral processes to improve coordination between departments, resulting in more efficient service delivery for clients.
- Reduced crisis incidents by implementing effective prevention strategies and early intervention techniques.
- Assign daily tasks, facilitate daily huddle and respond to add on requests by uniformed and medical staff.
- Provided comprehensive risk assessments, crisis intervention and mental status exams.
- Provided daily case consultation, education, research and selected assigned administrative and patient care duties.
Community Justice Manager
Department of Community Justice
02.2007 - 06.2009
- Managed restorative justice program created to repair harm to community members.
- Managed Juvenile Court Counselors and Crew Work Leaders.
- I oversaw 14 staff total. 4 Juvenile Court Counselors and 10 Crew Work Leaders.
- Maintained professional, organized, and safe environment for employees and patrons.
- Cross-trained existing employees to maximize team agility and performance.
- Created the Daily Reporting Center ASIS, that provided structure and educational support for chronically truant clientele.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Developed and maintained relationships with customers and suppliers through account development.
- Controlled costs to keep business operating within budget and increase profits.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Accomplished multiple tasks within established timeframes.
Education
Master of Social Work (MSW, CSWA) -
Portland State University
Portland, OregonBachelor of Science - Sociology
Portland State University
Portland, OregonSkills
- Mental Health expertise
- Parent/Youth Advocacy
- Criminal Justice
- Data-driven decision making
- Corrections behavioral health
- Cultural competence
- Strong cross functional communication and collaboration
- Trauma Informed Care
- Gang Impacted Youth and Families
- Crisis Intervention
- Evidenced Based Practices
- Strategic planning
Accomplishments
- National Association of Case Management Member 2024
- Teaching Pyramid Observation Tool/Reliable Observer 2024
- Feedback Informed Treatment Ambassador 2022
- Central Catholic High School Hall Of Fame Inductee 2022
- RECLAIM Board Member 2022
- Village Welcome Individual Award(Kaiser) 2019
Awards
- Village Welcome Individual Award Recipient, Kaiser, 01/01/19
- Central Catholic High School Hall Of Fame Meritorious Service Inductee, 01/01/22
Affiliations
- National Association of Social Workers
Certification
Clinical Social Work Associate
Timeline
Senior Manager, Direct Clinical Services
Multnomah County Health Department
10.2022 - Current
Senior Manager, Behavioral Health
Multnomah County Health Department
10.2020 - 10.2022
Program Manager, Behavioral Health
Multnomah County Health Department
09.2009 - 10.2022
Lead Mental Health Consultant
Multnomah County Health Department
07.2009 - 01.2016
Community Justice Manager
Department of Community Justice
02.2007 - 06.2009
Bachelor of Science - Sociology
Portland State University
Clinical Social Work Associate
Master of Social Work (MSW, CSWA) -
Portland State University
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