Elizabeth Yaseen

• Evaluated client financial needs to recommend suitable loan products.
• Processed loan applications efficiently, ensuring compliance with company policies and regulations.
• Conducted thorough credit analyses to assess borrower eligibility and risk levels.
• Developed strong relationships with clients, providing ongoing support throughout the loan process.
• Exceeded sales goals through proactive networking and lead generation initiatives.
• Compiled documentation is necessary to successfully fund over 40 loans per month.

• Evaluated loan applications, analyzed credit and income, and prepared compliant documentation to ensure clients understood financial options while providing compassionate customer service.
• Guided clients through loan application processes, ensuring compliance with financial regulations.
• Assessed client creditworthiness by analyzing financial documents and credit reports.
• Developed tailored loan solutions to meet individual client needs and financial goals.
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• Directed operations for seven retail locations, supervised 23 employees, recruited and trained new managers, resolved customer concerns, and fostered accountability and service culture.
• Led team of sales associates to achieve quarterly performance goals.
• Developed and implemented strategic sales initiatives to enhance market share.
• Analyzed sales data to identify trends and inform decision-making processes.
• Developed training programs to improve team performance and drive operational efficiency.

• Investigated business banking fraud, collaborated with customers and law enforcement, and documented findings to ensure regulatory compliance and protect clients.
• Conducted thorough investigations on potential fraudulent activities using advanced analytical tools.
• Collaborated with law enforcement to gather evidence and support criminal cases.
• Developed and implemented fraud detection strategies, enhancing operational efficiency.

• Collaborated with homeowners in financial hardship to identify foreclosure-prevention options, reviewed documentation, and utilized HUD and Fair Housing knowledge to support borrowers effectively.
• Analyzed borrower financial statements to assess eligibility for loan modifications and repayment plans.
• Collaborated with clients to develop personalized loss mitigation strategies, enhancing customer satisfaction and retention.
• Trained junior staff on loss mitigation processes, improving team efficiency and knowledge sharing.

Coursework completed at The Ohio State University (Political Science) and Honduras College (Real Estate Licensing Credits).