Summary
Overview
Work History
Education
Skills
Timeline
Generic

Laurie Schlageter

Brockport,NY

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

26
26
years of professional experience

Work History

Director of Store Operations

Goldwell NY
01.1998 - 12.2023
  • Facilitated set up, hiring and training of new Store Team Members
  • Implemented new process and identified ways to improve effectiveness.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Wrote Goldwell NY Store Team Handbook
  • Scheduled multi–Store Charity Events
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer
  • Trained new employees on proper protocols and customer service standards.
  • Developed and implemented successful staff incentive programs to motivate employees.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.

Marketing Director

Goldwell NY
01.1998 - 12.2023
  • Designed bi-monthly Sales and Education Magazine
  • Devised marketing plans using, print advertising, and word of mouth tactics.
  • Created content and promotional materials to drive engagement and conversions.
  • Deployed well-coordinated campaigns, events and public relations strategies to promote brand.
  • Facilitated hair color competition throughout NYS. Assisted in many Professional Hair and Trade shows.

All print materials

Posters, signage

Sales and Educational books

Education

Career Path
Rochester NY

Fred Pryor
Rochester, NY

Skills

  • Marketing Initiatives
  • Team Building
  • Promotions and Event Planning
  • Conflict Resolution

Timeline

Director of Store Operations

Goldwell NY
01.1998 - 12.2023

Marketing Director

Goldwell NY
01.1998 - 12.2023

Career Path

Fred Pryor
Laurie Schlageter