Summary
Work History
Education
Skills
Accomplishments
Timeline
Generic

Your Name

Summary

High-powered Customer Service Manager who effectively motivates associates through continual guidance, direction, development and coaching.

Friendly Customer Service Manager with can-do attitude and willingness to help at all times.


ASE Parts Master

10 Hour OSHA Card

Work History

Auto Parts Sales

Advance Auto Parts
Plymouth, WI

Was hired due to high grades in high school started when i was 17

auto mechanic/front desk billing

AUTO X PRESS
City, STATE

started working after I completed High School

Communicated with customers regarding vehicle issues and potential repairs.

Removed and replaced tires, shocks, struts and brakes.

Contributed to repeat and referral business by using strong customer service and problem solving skills.

Organized work records and filed reports.

Commercial Parts Manager

Advance Auto Parts
City, STATE

I Am currently running a auto parts department were i manage 6 drivers and a parts salesman including billing weekly statements customer follow ups and maintaining 4000 dollars a day in sales

Education

High School Diploma - Auto Repair

Blue Hills Reg Tech High School
2010

Skills

  • Power and hand tools
  • Time management
  • Basic welding
  • Strong communicator
  • Microsoft Office
  • Superior customer service
  • Preventative maintenanceTeam management
  • Conflict resolution techniques
  • Training and development
  • Scheduling

Accomplishments

Received customer service award within [6] months of employment.

Customer Service

  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.

Customer Interface

  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding store operations, product, promotions and orders.

Timeline

Auto Parts Sales

Advance Auto Parts

auto mechanic/front desk billing

AUTO X PRESS

Commercial Parts Manager

Advance Auto Parts

High School Diploma - Auto Repair

Blue Hills Reg Tech High School