Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shawna New

Saucier,MS

Summary

Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience

Work History

Auto Parts Sales

NAPA Auto Parts - Genuine Parts
Richland, MS
08.2009 - 08.2011
  • Developed and implemented new procedures for improving inventory control and reducing time required locating parts by modifying part numbers and locations.
  • Ordered parts for customers, repair shops and department for use in equipment.
  • Pulled parts off store shelves to fill customer orders.
  • Safely and punctually delivered auto parts to local automobile stores from large distributor.

Work Study Student

Lower Columbia College
Long Beach, WA
09.2008 - 08.2009

Recorded inventory for I.T. department at lower columbia collage.

Work Study Office Assistant

Lower Columbia College
Longview, WA
08.2008 - 08.2009
  • Helped with administrative support by managing incoming calls, coordinating files and sorting mail.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Interacted with customers by phone, email or in-person to provide information.
  • Interacted respectfully with others to offer ideas, identify issues and provide assistance.

Cashier

Jacks Restaurant
Tallapoosa, GA
11.2005 - 11.2007
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Shift Manager

SUBWAY®Restaurants
Douglasville, GA
08.2003 - 08.2005
  • Trained and mentored new employees to maximize team performance.
  • Supervised employees and oversaw quality compliance with company standards for food and services.
  • Kept employees operating productively and working on task to meet business and customer needs.
  • Coached crew members to optimize performance and motivate toward more efficient work.

Education

GED -

Lower Columbia College
Longview, WA

Skills

  • Google AdWords
  • Shipping and Receiving Oversight
  • Sales Quota Management
  • Budgeting and Expenditures
  • Decision Making
  • Problem Solving
  • Time Management
  • Relationship Building
  • Customer Service

Timeline

Auto Parts Sales

NAPA Auto Parts - Genuine Parts
08.2009 - 08.2011

Work Study Student

Lower Columbia College
09.2008 - 08.2009

Work Study Office Assistant

Lower Columbia College
08.2008 - 08.2009

Cashier

Jacks Restaurant
11.2005 - 11.2007

Shift Manager

SUBWAY®Restaurants
08.2003 - 08.2005

GED -

Lower Columbia College
Shawna New