Stacy D Farmer
Chicago,IL
Summary
Highly skilled Massage Therapist with extensive experience at Holistic Harmony Massage and Wellness, adept in techniques such as Deep Tissue and Swedish Massage. Demonstrates professionalism and ethics, significantly enhancing client wellness and satisfaction. Proven track record in improving client mobility and fostering strong relationships through exceptional customer service. Continuously expands skill set to stay at the forefront of industry trends.
Overview
17
17
years of professional experience
Work History
Massage Therapist
Holistic Harmony Massage and Wellness
10.2015 - Current
- Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
- Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
- Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
- Collaborated with physical therapists and other medical professionals to provide holistic care.
- Provided treatment for medical conditions and injuries through therapeutic massage.
- Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Performed sanitization tasks to keep massage environment clean and safe.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
- Expanded knowledge of various modalities through continuing education courses, enhancing skillset as a therapist.
- Promoted wellness by educating clients on self-care and stress management techniques.
- Utilized advanced myofascial release techniques to alleviate chronic pain in clients suffering from conditions such as fibromyalgia or rheumatoid arthritis.
- Pioneered mobile massage service for elderly and immobile clients, extending wellness benefits to wider community segment.
- Collaborated with healthcare professionals to integrate massage therapy into broader treatment plans, optimizing patient recovery.
- Engaged in continuous professional development to stay abreast of latest trends and techniques in massage therapy.
Licensed Massage Therapist
Fitness Formula Clubs (Oak Park)
06.2007 - 10.2015
- Improved overall wellness for clients by performing various massage techniques, including deep tissue, Swedish, and hot stone massages.
- Cultivated a calm atmosphere within the massage space using soft lighting, tranquil music, or other desired elements that enhanced the therapeutic experience for clients.
- Participated in ongoing professional development opportunities to stay current on industry trends and enhance skillset as a therapist.
- Increased client retention by establishing strong rapport through attentive listening and empathetic communication.
- Delivered exceptional customer service experiences resulting in positive reviews and increased word-of-mouth referrals.
- Enhanced client satisfaction by providing personalized and effective massage therapy sessions tailored to individual needs.
- Contributed to a positive working environment by fostering a supportive and collaborative atmosphere among fellow therapists and clinic staff members alike.
- Skillfully addressed diverse client needs by adapting massage modalities accordingly while adhering to appropriate pressure levels throughout each session''s duration.
- Consistently maintained high standards of cleanliness and hygiene in accordance with state regulations and industry best practices.
- Maintained detailed progress notes for all clientele following every appointment which allowed therapists to track improvements over time more efficiently.
- Enhanced client relaxation and health by providing customized massage therapies based on individual assessments.
- Educated clients on benefits of regular massage for mental and physical health.
- Contributed to positive team atmosphere by sharing knowledge and techniques with colleagues.
- Achieved significant reduction in clients' muscle tension and pain with tailored deep tissue techniques.
Education
No Degree - BA Nutrition, MA Acupuncture And Chinese Medicine
Midwest College of Acupuncture And Chinese Medicin
Skokie, IL10.2026
Associates of Arts - Health And Science
Richard J. Daley College
Chicago, IL05.2011
Diploma - Massage Therapy
The Chicago School of Massage Therapy
Chicago, IL03.2005
Skills
- Deep Tissue Massage
- Swedish Massage
- Professionalism and Ethics
- Stress Relief Massage
- Myofascial Release
- Reflexology Techniques
- Lymphatic Drainage
- Thai Massage
- Anatomy knowledge
- Customer Service
- Prenatal Massage
- Chair Massage
Timeline
Massage Therapist
Holistic Harmony Massage and Wellness
10.2015 - Current
Licensed Massage Therapist
Fitness Formula Clubs (Oak Park)
06.2007 - 10.2015
No Degree - BA Nutrition, MA Acupuncture And Chinese Medicine
Midwest College of Acupuncture And Chinese Medicin
Associates of Arts - Health And Science
Richard J. Daley College
Diploma - Massage Therapy
The Chicago School of Massage Therapy
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